Articles
Tag: whatsapp
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IrisCX Lands $4.6M, Sendinblue Integrates WhatsApp, More News
IrisCX gains $4.6 million in funding, WhatsApp integrates with Sendinblue, Netography announces enhancements, more CX news.
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WhatsApp Upgrade Improves Business Appeal, Strivr Lands $35M for VR Training and More News
Zoom enters visual collaboration market, Microsoft rebrands governance products and more news from Strivr, Meta and Device42.
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Workplace from Meta to Launch WhatsApp Integration to Support Frontline Workers
Workplace from Meta, formerly known as Workplace from Facebook, has announced an integration with WhatsApp to support frontline workers.
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What Every Marketer Needs to Know About Microbrowsers
With billions of monthly users, private messaging apps have become a huge opportunity for marketers.
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Microsoft, LinkedIn, Teams Pulled Together, Google Offers up Spaces & More News
Microsoft adds muscle to Teams, Google offers everyone some Spaces, Automation Anywhere may be looking at an IPO and more digital workplace news.
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Zoom Gains Ground in Telephony, Microsoft Adds Video Features to Teams & More News
In this week's Workplace Newsbyte, Zoom grows in the telephony space, Microsoft improves its video conferencing capabilities, Zoho takes on WhatsApp and more.
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RingCentral Launches Glip, Facebook, Cisco Extend Their Partnership & More News
RingCentral makes a play in the UC market while Cisco and Facebook's Workplace deepen their partnership & WhatsApp improves its enterprise appeal.
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Facebook Integrates Messenger & Instagram, COVID-19 Aggravates Burnout, More News
Facebook pulls Instagram and Messenger together, while Microsoft highlights elevated levels of employee burnout during pandemic and more news.
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IBM Goes All In on Slack, Microsoft Teams Gets a New Boss, More News
IBM officially welcomes Slack into the workplace, Teams and SharePoint get closer, HP will respond to Xerox’s offer and more workplace news.
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What Is Microsoft Kaizala?
If you haven't heard Microsoft Kaizala, you aren’t alone.
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Gartner's Top Content Services Platforms, WhatsApp Bests O365 in Mobile Apps, More News
Gartner named its leaders in Content Services Platforms, OpenText reveals a new Microsoft integration and more digital workplace news.
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What Marketers Need to Know About Facebook’s WhatsApp Business API
WhatsApp released a business API for chatting with prospects through Facebook ads. Here's what marketers need to know.
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Gartner Names Personalization Leaders, Nintex Acquires Promapp, More News
Catching up on the latest customer experience software news.
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WhatsApp Readies for Business
Menlo Park, Calif.-based WhatsApp is home to 1.2 billion people who chat, share, call and soon — thanks to WhatsApp for Business — receive customer care. The Facebook-owned messaging app recently announced WhatsApp Business accounts via its website, “In the coming months, we'll be testing new features that aim
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