Articles
Are Your Digital Transformation Strategies Effective?
Tony Byrne and his team at Real Story Group (RSG) are trying to help businesses turn digital transformation from a lofty aspiration to a practical business reality. Read more.
Top Stories
What got us talking this week:
Customer Experience
Put Your Customer First With Digital Experience #AdobeSummit
Can You Make Sense of 3,500 #MarTech Companies? [Infographic]
Real Time Marketing Doesn't Take Heroic Effort
Microsoft's Twitter Bot: From Awfully Sweet to Awful
Social Business
How Do We Keep Up, Let Alone Innovate?
A 6-Hour Work Day? Yes, Please
3 Intranet Communications Myths, Busted
Will Big Data Help Retire Small Sample Sizes?
Enterprise
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Marketers Struggle with Personalization
Marketing leaders are having a hard time using customer experience strategies to effectively apply data and analytics. Read more.
Top Stories
What got us talking this week:
Customer Experience
Who Needs Annual Performance Reviews?
When Tech Startups Find Corporate Sugar Daddies
Stop Being So Antisocial on Social Media
SDL Admits Its Customer Experience Message Failed
Social Business
Happy, Motivated Employees
Lure Top Talent with Workplace Flexibility
Microsoft Shakes Up SharePoint Strategy
Five Reasons to Hate Teamwork
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When Digital Worlds Collide
SAN FRANCISCO — There used to be a clear dividing line between personal identity and business identity. But the digital identity industry has obscured that divide. Read more.
Top Stories
What got us talking this week:
Customer Experience
Following the Intent Data Breadcrumbs
Designing for a Connected World
Let's Get Personal: Content Experts Share Advice
Burning Zombies: A Brief History of Voice Technologies
Social Business
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Feng Shui Your Content
Is it time to push content management to the C-suite — and apply principles of feng shui? Read more.
Top Stories
What got us talking this week:
Customer Experience
Google Warns: Optimize Your Mobile Content
Save the Date - CMSWire’s DX Summit 2016
Google Says Goodbye to Right-Side Ads
MailChimp's Mandrill Move Enrages Email Users
Social Business
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Splitting iHairs Over the Apple Order
Apple Inc. is already on record as opposing any government mandates that iOS devices be equipped with “back doors” through the company's communications and storage encryption algorithms. Read more.
Top Stories
What got us talking this week:
Customer Experience
Are Hybrid Clouds the Secret Sauce for Great CX?
6 Young Companies to Watch #DevWeek16
Mobile is the Journey
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Did Windows 10 Fail After All?
Yes, this is indeed the question I just won’t let go. Read more.
Top Stories
What got us talking this week:
Customer Experience
Why Can't Twitter Grow? (A Theory)
Better CX Could Help Travel Firms Win Business
Give Your Customers Face Time
Clearing Dead Weight From Your Marketing Mix
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Hybrid Cloud Management Kings
Seven vendors topped Forrester's first Wave for Hybrid Cloud Management Solutions, in spite of some confusion in the market as to what exactly "hybrid cloud" means. Read more.
Top Stories
What got us talking this week:
Customer Experience
What You're Missing About DX
Worst Innovation Ever?
'Google Violated Principles of Running Company'
Why LinkedIn Dumped a $175M MarTech Acquisition
Social Business
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Who Has the Best Digital Marketing Hub for 2016?
The best cocktails sometimes only take two ingredients. But that's not the case with the perfect digital marketing hub. Read more.
Top Stories
What got us talking last week:
Customer Experience
Would It Kill You to Thank Your Customers?
Cortana Does Her Best Imitation of Your Mom
What You Should Trust for SEO in 2016
Marketers: With Great Power Comes Great Responsibility
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Mobile and Social Are Overrated
Mobile and social are not critical to your marketing department's ROI — least according to the marketers participating in a survey just released by the CMO Council. Read more.
Top Stories
What got us talking this week:
Customer Experience
Would It Kill You to Say 'Thanks' to Your Customers?
Personalization: Antidote for Search
Are You Ready To Do Personalized Marketing?
How Marketers Can Make the Most of Instagram
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How Will Michael Dell Unravel EMC’s Tangled Web?
Now that the “go shop” period for the EMC-Dell deal is over, it’s time to figure out how all the pieces fit together. Read more.
Top Stories
What got us talking this week:
Customer Experience
All I Want for Christmas Is a New CMS
Things Scott Abel Wants You to Know
Can Software Solve Your Content Problems?
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Enterprise collaboration software provider Slack is investing $80 million in startups that build software that integrates with Slack
Slack officials blogged this week that the fund will "support and encourage developers to build apps that interact with Slack.
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Many Reasons to Be Thankful
For our readers' support, we say "thanks." Read more.
Top Stories
Here's what got us talking this month:
Customer Experience
Why Marketers Love to Hate MarTech
Forrester: Only 1 DX Vendor Is a Leader
Social Advocacy Is the New Marketing #DXS15
Why Persistent Wanted Akumina's Tech, Talent
Social Business
Guess Who's Coming to Thanksgiving?
The Evolution and Future of Online Communities
Project Management with Office 365
What Knowledge Management Needs Today
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SharePoint Upgrade: Stay or Go?
For those enterprises running older versions of SharePoint and looking to upgrade, three questions are probably top of mind. Read more.
Top Stories
What got us talking last week:
Customer Experience
Why Persistent Wanted Akumina's Tech, Talent
Pattek: Change Culture Before Your Technology
Lonely at the DX Top
Has WCM Morphed to DX? We Ask Forrester [Video]
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Dusting Off Newsletters
Build community, one email at a time.
Sowing Customer Experience Seeds
And it all starts with empathy.
DevOps Gets Social
VMWare wants to be where that happens.
Escaping the Office
With Office 365.
Hey, You, Get Onto My Cloud
Why Hootsuite jumped onto IBM's cloud.
Verizon and DreamFactory Partner
Their
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