Articles
How to drive hundreds of live attendees to your next webinar.
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Podcasts can help establish your cred as an expert or thought leader and more importantly, target a specific business audience.
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Moving from the old way of doing things can be daunting but these four tools and ones like them you can help transform your business.
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If webinar marketing is part of your 2018 agenda, you'll want to read these webinar marketing experts' tips on creating webinars that convert.
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Stop obsessing about sales and start obsessing about customer value along the specific stages of the customer journey.
That's when your organization will be fully committed to customer experience and creating lifetime value for your customers.
Jeanne Bliss, founder and CEO of Customer Bliss, shared these tips on a
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Brick-and-mortar retailers have their own sets of challenges retaining customers and the abandoned shopping cart is, for the most part, not one of them.
Online retailers unfortunately can't say the same.
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When you're on the phone with an airline that lost your luggage, the last thing you want to see is a push notification from the airline with a promotion for a cheap flight.
You want your bags. Now.
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The best way to approach enterprise content management (ECM) is to give users what they know and love: a familiar interface.
They want to work in files on their local and shared drives while a powerful ECM system does the management work on the backend.
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Organizations need to invest in culture, technology and their own physical space to keep employees happy and engaged.
Jacob Morgan, author and futurist, shared those thoughts on the CMSWire-Igloo Software webinar last week, “The New Rules of Employee Engagement.”
“Your ROI doesn’t come from investing in one of
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Enterprises remain stifled by legacy enterprise content management (ECM) systems as well as homegrown asset management solutions that do not scale, according to Melinda Cormier, Nuxeo ’s senior director of digital marketing and brand strategy.
“These solutions are not applicable to how you’re moving your business forward,” Cormier said.
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The path to successful digital transformation is through an enterprise digital asset management system (DAM)
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You can’t sugar coat the problems with information governance. It’s a headache for many executives, Gimmal founder and SVP Mike Alsup wrote in a CMSWire column last month.
“The DoD 5015.2 standard was based on moving documents into a repository for records management and ultimate disposition,” Alsup explained.
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Customers direct most of their buying journeys independently of brands, making it more important than ever for marketers to understand and engage customers on an individual basis.
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The glue to any strong relationship is trust, be it between a parent and child, husband and wife, or a brand and its customers.
Establish trust and an emotional connection, and you'll build lifetime loyalty and an unbreakable bond.
Executives from Geneva, Switzerland-based digital experience provider Jahia Solutions will go
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