Articles
When a favorite toy is taken away from a child, the child cries. Digital marketers may have imagined their toyless inner child crying when Google revised the keyword data availability in its Google Analytics search reports.
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In his post on retailers driving timely and contextual engagements, Paul Mandeville noted how robust technology capitalizes on modern shopping behaviors and seasonal trends. Such technology probably includes cohort analysis among its features.
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One of the most daunting aspects of a multichannel marketing strategy is determining what medium consistently attracts potential customers. Does an email or a tweet pique a customer’s interest? Precise understanding on digital influence is tricky, but combining Google Customer Journey Tool with analytics reports can bring marketing much closer to
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Ever wish you could take something back? It happens — and we all make mistakes. For businesses, mistakes often happen when selecting data sources for analytic reporting.
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Search engine optimization (SEO) tips include website design best practices for how to get Google to rank your content higher in search engine results placement or SERP. In fact, the preceding sentence is a great example of just how cumbersome this practice has made Web-based communications.
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Your customers ask themselves the same sorts of questions after using your website or app, and your CMS -- how you manage and deliver content to your customer -- lays at the heart of their experience. It should be the core of your customer experience management (CXM) strategy.
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Vigorously managing what is already published is the critical difference between a professional online publishing culture and a traditional offline print culture. The Ebola factsheet page from the World Health Organization (WHO) has been visited millions of times. It is an essential and hugely popular resource.
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Anyone who’s worked in the trenches in publications management appreciates that "develop content" cannot translate the level of sustained effort required from your writers, editors and analysts to create content (information) that is findable, useful, meaningful, valuable and credible.
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Google is introducing new all singing, all dancing ads. Well, nearly. Google is in the process of testing its new "Listen Now" service ads in partnership with Spotify, Rhapsody and Apple’s Beats Music. The service works in much the same way other Google searches work with one execption.
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How much of your organization’s online world is made up of dead zones and how much is do zones? A dead zone is any space where there’s nothing to do.
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Boring, Drab. Interminable. And the next big thing in marketing. Annual reports have traditionally filled a dull, unassuming niche in a company's marketing efforts -- if it held any place at all. That's changing.
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Content marketing is so perplexing to today's marketers that we've published 140 stories on the subject in the last year and a half. Yet a lot of marketers seem frustrated by lackluster results. A new study (registration required) by the 614 Group and OneSpot may help explain why content often
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It's one thing to spend a couple of billion dollars acquiring digital marketing technologies and another to make them truly useful to today's marketers.
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Developing great apps takes time, but in the age of the customer that time is measured in days and weeks -- not months. Customers simply aren't going to wait for their smartphones to grow outdated while the IT staff designs, hand-codes, tests and finally releases a new app.
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