Articles
Tag: voip
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Zoom Acquires Five9, Qualtrics Acquires Usermind and More CX News
In this edition of the CX and marketing Newsbyte, Zoom acquires Five9, Qualtrics acquires Usermind, DemandScience acquires the Airborne app and news.
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Microsoft Gives Skype More Muscle
Microsoft spent $8.5 billion to acquire Skype back in 2011. Since then, it's done a lot of work under the hood, molding it into something that fitted its own enterprise productivity ambitions and creating Skype for Business — arguably the most significant related development in the past five years.
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HyperOffice Teams With Verizon to Advance Collaboration
Rockville, Md.-based HyperOffice, a cloud-based vendor of communication and collaboration applications, is partnering with Verizon to distribute its Share.to communications suite from Verizon Cloud infrastructure. The Share.to lets people conference, chat and share information from any collaboration system in private workspaces.
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You Called? Lync Is Out, Skype for Business Is In #Conv15
The Skype communications platform officially became part of Microsoft Office today At the Convergence conference in Atlanta, the company announced the end of the Lync era with the launch of the Skype for Business technical preview. It is indeed Skype.
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Skype-Lync Video Calling Available (For Some)
Microsoft announced it's rebranding of Lync to Skype for Business to much fanfare last month. This went beyond a rebranding exercise, and involved joining the Lync infrastructure with Skype. The timing of when this would be completed was unclear, aside from a vague promise of sometime in 2015.
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Bye-Bye Microsoft Lync, Here Comes Skype For Business
When Microsoft paid $8.5 billion in cash for Skype in 2011, it left some scratching their heads where the product would fit in the Microsoft ecosystem. And while Microsoft has since integrated the software into a number of its products, we now have a better sense of its future.
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5 Things to Banish from Digital Offices
Every day something in the digital office annoys a few hundred million workers. Not enough to stage a mass revolt, but just enough to ferment our collective disdain for technology.
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New Report Examines Global Trends in Customer Service
A new report from Zendesk takes a closer look at some of the many factors that contribute to overall customer satisfaction. What it found is that good customer service is universal. No matter what country you're in, when you shopping or how you engage with a company, there are a few universal factors that are bound to influence your experience. The Zendesk Benchmark report examined
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Microsoft Shows Off Skype for Windows 8
Microsoft needs every edge it can get in the next stage of the operating system battle, will a new version of Skype encourage Windows 7 users to upgrade? Windows 8 Awaits Your Call Skype for Windows 8 was announced today by Microsoft, bringing a dedicated version of the voice
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Skype Bug Sends IMs to Wrong Recipients, Hotfix in the Works
If you're a Skype user, you might just be sending private instant messages to the wrong contacts. Skype recently acknowledged a bug in its system that sends private IMs to the wrong recipients, and is working on a fix. Skype is often regarded as a secure and private platform for
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TU Me: A New VoIP and Social Comms iPhone App from Telefonica
Global No. 3 communications service provider, Telefonica has had enough of users going with Skype and other solutions for off-network communications. It now offers its own app, TU Me, for iPhone users to chat, share and message, with Android support coming soon.
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Skype App Finally Making its Way to Windows Phones
It seems odd that Microsoft has the hottest smartphone of the moment but doesn't have a Skype app for it, despite having paid billions for the company. That will change, "soon," as the Windows Phone bandwagon starts to really roll.
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Skype Gets Into Group Messaging With GroupMe Buy
Skype shows off some more acquisition aggression by picking up group messaging start-up GroupMe for around US$ 80 million. Skyping in Groups Leading VoIP service, and Microsoft acquiree, Skype is making a lot of headlines these days. Last week, it launched its own Wi-Fi app for iOS devices to encourage
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Cross-Platform Video Conferencing Gets Better With Skype's iPad App Finally Online
Skype (news, site) has grown to be the darling of social media news lately, with Microsoft's US$ 8.5 billion acquisition and the newly-implemented tight integration with Facebook. One thing has been lacking for some time now, though, and that's the much-anticipated official app for the iPad
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