Articles
Until marketers understand what makes audio compelling and unique, they'll remain unclear on actions, strategies and resources to allocate.
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Businesses struggle to deliver a unified customer experience across touchpoints, but better product data management can help deliver better user experiences.
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In this edition of the CX Decoded Podcast, we catch up with Preston So to discuss voice content use cases and trends.
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Voice search is gaining momentum. In fact, a July 2020 report from Perficient, showed that 55% of those polled use voice search.
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Most companies already have mobile apps or websites, and so “putting a mic on it” is not a significant investment.
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Smart speaker adoption was high in 2018, but 2019 has seen some slowing. Here's a look at the challenges and roadblocks marketers face in 2020.
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Voice technology today is where mobile technology was 10 years ago. In 2020, we will see it expand across multiple industries.
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Mobile use and voice search continue to increase but are CMOs prioritizing voice and voice apps in 2020, or is the time still not right?
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Voice search will account for 50% of all internet searches next year and marketers need to be ready. Here are 10 ways to get onboard.
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A recent study shows that mid-market companies are choosing to forgo the opportunities and benefits linked to customer-facing and employee-facing chatbots.
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Hackers are growing more sophisticated in their attempts to compromise voice technologies.
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A look at how organizations are implementing voice technology for their organization's customer experiences.
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Voice interactions with artificial-intelligence-powered entities are not only possible, they’re becoming ubiquitous.
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How can a smart speaker help in a digital workplace? And which smart speaker, Alexa or Google Assistant, is right for your business?
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