Articles
Tag: virtual assistant
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Chatbot or Chatbaby? Why Chat Technology Needs Time to Mature
The prospect of automation is exciting, but we must keep a realistic perspective on what we can and cannot reasonably expect from digital assistants.
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Workplace Showdown: Amazon Alexa vs. Google Assistant
How can a smart speaker help in a digital workplace? And which smart speaker, Alexa or Google Assistant, is right for your business?
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For a Better User Experience, Forget Alexa, Use Occam’s Razor
Why Occam’s Razor remains one of the most vital and useful business tenets we have today.
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A Good Chatbot Is Hard to Find
In B2C sales, the single most important capability of a chatbot is to recognize when it is time to retreat. Sadly, the technology is not there yet.
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8 Considerations When Branding Your Chatbot
Chatbots are moving to the front line of customer service and support. Here are 8 things to consider to get your branding right.
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7 Technology Trends Shaping the Digital Workplace
Predicting the future of work is clearly impossible, but during one of the final sessions of the Gartner Digital Workplace Summit in London, Gartner VP Matthew W.
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Gartner Digital Workplace Hype Cycle: Get Ready for an Exciting Ride
Digital workplace technologies constitute one of the biggest disruptors the global workforce has ever seen, according to Gartner distinguished analyst Matt Cain. “With the digital workplace, we are doing missionary work here.
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How Voice-Based AI Improves the Digital Workplace
Voice-based artificial intelligence (AI) has gone from obscurity to near ubiquity. My first experience using the technology was in the late 1990s on a PC that boasted a fraction of the computing power available on an Apple Watch today.
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X.ai Releases Pro Version of its Artificial Intelligence Scheduling Agent
New York City-based x.ai today released the professional version of its artificial intelligence powered personal assistants, which are designed to schedule meetings for you. Founded in 2014, it's the company's first effort to monetize its service. Up until this point, users of the product were beta testers. X.
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Microsoft Buys AI-Powered Genee for Office 365
Genee uses natural language and plugs directly into email and other communication tools to schedule group meetings.
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Google I/O: An Always Listening Assistant, Deeper Enterprise Push
MOUNTAIN VIEW, Calif. - Google will have a very deep and personalized role throughout your day should all the company's efforts announced at the annual Google I/O conference come to fruition.
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Next IT Releases Next Gen of Virtual Assistant, Designed for Live Chat Handoffs
If computer scientist Alan Turing were around today, he might be hard pressed to verify if the virtual agents we commonly encounter on websites are software programs or live, breathing humans.
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Excendia: A Siri-Like Voice Agent for Business
A Siri-like intelligent voice agent for business. That’s the idea behind a new cloud-based virtual assistant called Excendia, which startup Speech Mobility says makes business phone systems smarter and safer.
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