Articles
As a public relations counselor, I'm often charged with helping clients assess their current corporate positioning strategies and tap sources of innovation within their organizations.
It’s with this in mind that I bring to your attention to IBM's plans to increase design thinking within the organization.
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You already know about Moore's law and how it describes the miniaturization of chips. You may know about Goodheart's law and how it describes human behavior regarding quantitative metrics. Have you heard about Conway's law and how it is constantly clashing with your efforts to bring customer centricity to
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Too many companies approach design from their own point of view and too few really look at how customers actually use products, according to a report on user experience (UX) design.
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Last month I intentionally wrote an article about a horrific experience working with a developer on a multi-disciplinary project. In doing so, I unintentionally inspired a fierce dialogue with one of my personal UX heroes -- Stephen Taylor (otherwise known as Anomalogue) that revolved around the concept of whether or
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