Articles
The history of social interface design can be divided into two periods: Before Flickr and after Flickr. In the first period, any social interface functionality was added as an afterthought to the design—something to layer on top of the core functionality.
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Recently, we did some extensive task testing with a technical audience. 70 percent started the task by clicking on a link, 30 percent used search. The larger the website, the more important it becomes to have quality search. However, the foundation of all great websites is, and always will be, quality navigation. In fact, there is a direct correlation between the quality of
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More and more customers are going straight to specific pages on your website, rather than the homepage. In 2003, 39 percent of the page views for a large research website were for the homepage. By 2009, it was down to 19 percent.
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The movie Glengarry Glen Ross taught us Always Be Closing. In the world of web design, the mantra is Always Be Testing. Yet, it’s not always clear how to go about testing your site or how to know what exactly you’re testing for.
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Spring brings baseball, television sweeps and website redesigns. Recently, three prominent social media websites are undergoing site redesigns and refreshes. Twitter On Tuesday, Twitter launched a redesigned home page, which aims to highlight up-to-the second tweets about the most popular topics on the Internet.
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The most important thing a webpage can do is be crystal clear about exactly what you can do on that webpage. The best word to describe people when they are on the Web is "impatient." They are particularly impatient when they arrive at your website for the first time.
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One day the mobile interface will influence everything from the way we collaborate, communicate and design. According to Gartner’s five social software predictions for 2010 and beyond, the mobile web will change the way we think about user engagement, work spaces and the PC-based web.
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Do not act based on anything you might read in this article. It is purely for information purposes only. Information is the "communication or reception of knowledge or intelligence," according to the Merriam-Webster dictionary. But that's not how most organizations see information; written information in particular.
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Customers are much more likely to get impatient with your website than they are to be bored with it.
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2010 is proving to be about user experience. Even in the past few weeks, we have covered the trends and needs associated with improving usability online, from web design to promoting transparency. With the upcoming MX: Managing Experience conference that will focus on usability and user experience best practices,
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Think you know what websites have the best usability? A survey by the UK-based research firm Webcredible found that the top performing industry sectors were news and media websites, followed by travel and utility websites. The sites voted most unfavorably belonged to local authority and government sector websites.
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Personas are a flexible and powerful tool for user researchers. They're also one of the most misunderstood. When done well, they ensure the team focuses on the needs and delights of their users. Like other effective user research techniques, personas deliver confidence and insights to the team.
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We recently wrapped up a poll exploring our readership's Digital Asset Management challenges. The question was: What's your biggest Digital Asset Management challenge? The top response? Usability. Are you surprised? We discussed the poll results with a few DAM specialists, including CMS Watch analyst Theresa Regli.
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Good complexity leads to greater convenience, choice and options. Bad complexity leads to frustration, wasted time and wasted money. Dimitris is a small business owner in Greece.
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