Articles
Tag: unified communications
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Slack Huddles Up, Zoom's New Collaboration Environment, the Metaverse Gets a Standard & More News
Slack adds video chat and a new product for the public sector. Zoom announces Zoom One, the metaverse gets a standards forum and more digital workplace news.
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Is Your Digital Transformation Stalled? These 3 Management Techniques May Be Why
If your digital transformation project is stalling, take a critical look at your management style.
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U.S. Government Looks to Improve Poor CX
Poor customer service is a staple of the federal government. Will a revamped CX strategy lead to better results?
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Gartner Sees Market Slowdown, Cisco, Lumen Release Cloud UC Manager & More News
Gartner lists its top content service providers, SAP and Qualtrics partner for better UC and Microsoft buys Clear for automating SAP, Oracle connections.
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The Tools Enterprises Need to Enable Hybrid Workplaces
With an increasing number of workers now splitting time between home and office settings, new research shows where technology is needed.
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Is Remote Working Really Impeding Collaboration and Communication?
New research from Microsoft seems to show that remote work is negatively impacting communications and collaboration in the enterprise. But is that the reality?
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What's Behind Zoom's $14.7B Acquisition of Five9?
Zoom made one of the all-time biggest software acquisitions: $14.7 billion for Five9. What are the drivers behind the acquisition? Here's what you need to know.
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Why Zoom Apps Won't Eliminate Zoom Fatigue
Zoom recently released Zoom Apps to make virtual work a lot easier. However, it is unlikely that it will help much with Zoom fatigue. Here's why.
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Unisys Buys Comms Specialist Unify Square, Kofax Updates Low-Code and More News
Unified communications as a service heats up, ChartHop gets funding for people analytics, Asana releases new features and more digital workplace news.
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Unified Communications Tools Are Here to Stay as Companies Return to the Office
Even with large numbers of workers returning to the physical workplace, the future of video communication and conferencing is bright. Here's why.
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Intelligent Video Lands In the Digital Workplace
While organizations have been using video for communication for a while now, working from home is driving the need for intelligent video. Here's why.
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Can You Hear Me Now? How Unified Communication Is Driving the Digital Workplace
Unified communications-as-a-service is coming into its own as rapid communication on many channels becomes a key part of the remote digital workplace.
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Digital Workplace Tech Expanded in the Pandemic. Here's What's Next
The role of digital workplace technology, cemented during the pandemic, will only continue to grow in the coming year. Here's how.
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What Enterprises Need to Look for in Unified Communications Offerings
In a world were UC is becoming increasingly important, enterprise IT buyers need to ensure they are getting the tools that are right for their business.
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