Articles
There's a set of specific core skills that have become pivotal to success in the digital workplace. Here's what they are and how organizations can develop them.
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Salesforce’s Global Digital Skills Index takes an in-depth look at the findings based on what 23,000+ workers across 19 countries say about digital skills.
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Spekit, a company founded in 2018, has raised a Series B $45 million funding round to boost onboarding and training for remote teams.
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The education matchmaker will expand its approach to coding bootcamps to higher education institutions and employer training.
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In our latest CX Decoded Podcast, we talk to Mansur Khamitov about the importance of branding, customer connections and important marketing tactics.
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When you manage customers' questions and problems well, they reciprocate by coming back, spending more and becoming loyal to the brand.
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Amy Shioji, SVP of Strategic Education joins the CX Decoded crew to talk about how her approach to CX is helping today's students meet their goals.
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Technology and marketing experts recommend the following four ways to eliminate or at least minimize bias in AI.
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By asking yourself a few key questions, you'll quickly see if your digital workplace is helping or hurting the chances of people accomplishing their work.
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Software is not about completing to-dos, but increasing everyone’s productivity to help move your whole business forward.
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Some companies enable callers to access a team of experts for support, while others have IVR trees before a caller can speak to a human being.
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AWS announced four new initiatives intended to broaden access to learning about new career possibilities.
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Need to educate your employees, partners or customers? Learn what a learning management system is and what to look for when considering different platforms.
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The combined company will serve 400,000 people and open up online career development opportunities for current and future healthcare workers.
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