Articles
Too often, companies try to implement digital transformations without involving the people who will be doing the work. And that’s a recipe for failure.
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To unlock the potential of automation and AI, we need to put humans at the center and design systems that work with, not against or instead of them.
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Low code technology has sparked innovative ideas from all corners of the business. But before you unleash your citizen developers, put guardrails in place.
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Hybrid isn't a place, it's an approach to how we work and collaborate.
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We made it to December. Let the 2022 tech prophecies begin.
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The shift from in-person to fully remote was fast and impactful, but the shift to the hybrid office has been more complex.
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Human-machine collaboration is where we are today, and it isn't about technology. This is about a mind shift in how businesses approach how we work.
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Your ability to collect, share and adapt tribal knowledge will be a market differentiator. Chatbots can help make sure this knowledge doesn't get lost.
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We need HR to plot a course for employee growth and development in the AI economy. We call this a Human Roadmap.
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The prepackaged AI tools won't provide the biggest help for your customer experience, but the thinking behind the design and creation of AI systems can be.
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RPA is evolving to be more flexible, intelligent and integrated. But none of that helps unless you’ve identified a business problem it can help you solve.
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