Articles
Microsoft is about to close the majority of its retail outlets. But don't wave goodbye to in-store shopping just yet. Here’s why.
Continue reading...
Foreign customers want great customer and user experience too.
Continue reading...
Satya Nadella laid out a clear path for Microsoft’s future in his keynote at the Build developers conference on Wednesday, leaving it to the other company representatives to connect the dots with some concrete examples of what is on the way.
Redmond,Wash.-based Microsoft spent day two of the conference doubling
Continue reading...
E-commerce and open source development moved closer together with the release of Shopware’s online retail platform v5.2 this week.
The Schöppingen, Germany e-commerce software developer claims it has pushed its own boundaries in a “major step” toward a fully open source model.
Continue reading...
While the vast majority of mobile devices worldwide run Google’s Android operating system, Apple’s App Store that remains the cash cow.
This is the case even though Google Play downloads surpassed those from iPhones and iPads in the United States for the first time.
Continue reading...
Listen up, retailers: If you're not delivering personalized digital customer experience, you're going to lose customers.
New research from TimeTrade, a provider of online appointment scheduling, showed service expectations are rising.
Continue reading...
In-store tracking has taken a beating in the mainstream press since it started to make headlines over the last few years. Nordstrom came under fire in 2013 when a Denver news station revealed it was tracking customer movements in store through their cellphones. Privacy advocates howled.
Continue reading...
“Store” is the worst name for a store.
CMSWire is read by marketers, a great many of whom would heartily agree with me on this point.
Continue reading...
PEABODY, Mass. -- So here we are, fresh off some conversations with Apple workers and customers at the consumer technology giant's brick-and-mortar store inside the Northshore Mall in suburban Boston. It's the day of the big iPhone 6 launch, and we've got news to report. Stories to tell.
Continue reading...
At the end of a week that saw Microsoft piling on functionality and cash incentives to capture a bigger slice of the enterprise market, including businesses with a mere 150 seats, it also announced an aggressive expansion of its Office store and more languages to capture new markets.
Continue reading...
As the countdown continues toward 2014, everyone seems to have crystal balls — even traditionally cautious companies like IBM. For the past eight years, Big Blue has been closing the year with a look at how future technology will affect our lives in the next five years its annual 5 in 5 report.
Continue reading...
Bargain hunters are plotting their strategies to find the best pre-holiday deals, online and off. Two options to consider: the Apple and Microsoft stores. Each one is offering potential savings of hundreds of dollars on the latest tablets, computers and software. The one-day Apple deals start at 12:01 a.m.
Continue reading...
Apple finally confirmed this weekend that it acquired PrimeSense, the Israeli company that developed the Kinect 3D motion sensor for Microsoft. So what does the deal mean in practical terms? Having miniaturized its sensors, 3D gesture tech will likely end up in future iPhones and iPads .
Continue reading...
Rather than announce a release date and get iFans stoked, Apple sneakily updated its online store overnight. Now available: its latest and likely most sought after mini tablet.
Continue reading...