Articles
Samsung and Sprinklr partner up, Authenticx secures $20M, Optimove unveils OptiText and more CX news.
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Catching up on all the hot news from the world of customer experience and digital marketing software.
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Sprinklr today announced its new AI and automation features — dubbed by the company as the “next generation of Sprinklr Modern Care.”
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Sprinklr could be netting a market cap of $5 billion, joining the billion-club of customer experience management providers.
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CallRail Pulls in $56M in funding, Kitewheel Expands Journey Management Platform, ActiveCampaign releases automation recipes and more CX and marketing news.
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This week, Adobe has acquired Workfront in a $1.5 billion acquisition, Terminus Acquired GrowFlare and more from the world of customer experience and marketing.
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Adobe adds digital governance to its customer data platform (CDP). Genesys unveils multi-cloud architecture, SurveyMonkey launches partner program and more.
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Catching up on the latest customer experience software news from Medallia, Adobe, Akamai, LinkedIn and more.
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Catching up on the latest in customer experience software news.
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New York City-based Sprinklr has announced a major upgrade to its Experience Cloud (EC).
The upgrade, which consists of the general availability of eight new integrated products, completes the platform's transformation from social platform to customer experience platform.
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Sprinklr released five new extensions that broaden the reach of its Experience Cloud platform today.
The extensions, which add capabilities in marketing, advertising, research, commerce and customer care, will build on Sprinklr's efforts to provide a "holistic" customer experience management (CXM) platform.
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Austin-based Spredfast, a social marketing platform, is accelerating its growth with a $50 million round of equity funding from Riverwood Capital, a Silicon Valley private equity firm.
Spredfast develops software to enable and manage social media marketing campaigns, and “social is absolutely gaining momentum across the industry,” Chief Product Officer Manish Mehta told CMSWire.
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Shopping for a product or service online should be an engaging, immersive experience. Something that helps connect you to a business or brand, entices you to wander and spend time on the site and leaves you with “that loving feeling” or at least some sense of a relationship.
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The latest in communications, acquisitions, messaging, metrics and consolidating from Coney Island of the West, the Five Boroughs the Mother of Presidents, the Tall Stick and the Pearl of the Orient.
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