Articles
In our latest edition of CX Decoded, we catch up with Liz Miller and Nicole France of Constellation about marketing bad behaviors.
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More people are using social media than ever before and automation helps brands reach their audience. But how much automation is too much?
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The pandemic has put a renewed focus on local markets. Here is how organizations can adapt their tactics to thrive in this period of localization.
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Digital marketing has brought more effective communication with customers, but it's also brought a new set of challenges, cultural sensitivity in advertising.
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Remember, social media isn't an email inbox filling up with your messages — it’s about showing up in feeds when prospects are scrolling on their phones
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A positive emotional connection that customers experience with brands stays with them and increases loyalty and engagement.
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The casino and our mobile phones are designed in such a way that they draw in people to spend hours and even whole days fully immersed in the experience.
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Wondering why all the fuss regarding the new Clubhouse app? We uncover the good, the bad and what it means for the future of online discussion.
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Twitter announced a new paid feature called Super Follow. While it has the potential to be a useful marketing tool, it's unclear whether it will work or not.
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It’s one thing to use social messaging apps and another thing to use those apps effectively.
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If you’re unsure how to effectively build buzz without burning out your team, take a closer look at these four categories of social media tools.
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The personality that is infused into a brand’s communications is often counter to the message the brand is trying to get across.
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YouTube's hashtag search improvements arrive as a new feature, in-video shopping, is being rolled out.
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It all starts with understanding why someone would follow your LinkedIn company page.
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