Articles

Tag: social media outreach

Amazon Goes All-in on Robotic Fulfillment, Expert.ai Adds New Features & More News

Stephanie Vaughn | May 18, 2021

Amazon announces a new robotic fulfillment center. Expert.ai adds new features to its NL API, Outreach launches 3 new products and more news.

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Qualtrics Valued at $22.8B, Bloomreach Acquires Exponea & More News

Dom Nicastro | Jan 29, 2021

This busy week in the CX and digital marketing software market leads with Bloomreach's big investment and acquisition.

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Socially Responsive Companies Set the Standard for Customer Care

Marisa Peacock | Jun 21, 2012

Can better social media outreach lead to better client satisfaction? A new study by Socialbakers seems to indicate that “socially devoted” companies can drive customer engagement by adopting more reactive and open social media strategies. Socially Devoted to You The Socialbakers research study revealed : On average, companies respond to

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Tag: social media outreach

Amazon Goes All-in on Robotic Fulfillment, Expert.ai Adds New Features & More News

Qualtrics Valued at $22.8B, Bloomreach Acquires Exponea & More News

Socially Responsive Companies Set the Standard for Customer Care