Articles
Tag: social business software (page 9)
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Social Intranets, the Lemming Curve and 'Down With People'
The empowerment of consumers by the forces of digital disruption means that every organization has to work better, smarter and faster in order to create and manage the omnichannel experiences consumers favor and reward. In short, “only empowered employees can [support] empowered customers,” as Ted Schadler has said.
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Today's Intranet is a Mix of Old and New
Traditional corporate intranets are often neglected and underused -- few would refute that argument. They’re supposed to be the center of our work life (and for some they are), but for far too many they have become a dumping ground where content is stored and ignored.
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A Love Letter to My Intranet
My Dearest Intranet, You and I have had a longstanding relationship, full of ups and downs.
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Reinvent the Intranet with SharePoint Search and Social
When SharePoint 2013 arrived, we immediately noticed the huge investment Microsoft made into anything related to search.
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Intranet Search: More Than Just a Search Box
I’ve just come back from another highly successful KMWorld conference in Washington where over 900 people seemed more than happy to be entombed in the subterranean conference suites of the Renaissance Hotel for four days.
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Solving the Modern Intranet's Identity Crisis
Today’s intranet is suffering from an identity crisis. And we have only ourselves to blame. It’s how we talk about the intranet, the words we choose to describe it, the metaphors we deploy as we struggle with the modern intranet’s seemingly endless possibilities for our organizations.
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Tweet Jam Recap: Defining the Modern Intranet #SocBizChat
Intranets, portals and enterprise collaboration tools mean different things to different people, so our latest Tweet Jam focused on defining just what people mean when they discuss the modern intranet.
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Enterprise Social: Driving Productivity or Driving to Distraction?
Social tools have the potential to increase productivity, engagement and communications. They also hold the potential of turning into an enterprise-wide time suck.
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Tweet Jam Reminder: Today - Defining the Modern Intranet #SocBizChat
The time is soon upon us! We are less than an hour away from kicking off our latest Tweet Jam. This time around, we'll be talking intranets -- where they excel, where they fall short and where they are going in the future.
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Modern Intranets: From the Wild West to Digital Ecosystems
Intranets have been around for a long time — they predated the internet. Despite their age, have we perfected intranet design?
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CMSWire Tweet Jam: Defining the Modern Intranet - Meet the Experts #SocBizChat
Ah, intranets -- they can be our best friend or worst enemy. While some think that intranets have evolved with the times, others see enterprise social networks muscling intranets out.
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Knowledge Is Power: Social and the Productivity-Based Business Case
We've all heard the claim that social business approaches increase worker productivity. But if you're looking to use that as the business case for your social business initiative, you should know -- it's not as straightforward as many would have us believe.
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8 Features Intranets Can Steal from Customer Experience Solutions
"Employees will treat customers the way they themselves are treated” It’s commonly agreed that satisfied employees lead to satisfied customers, which leads to improved business performance, completing the circle of success.
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Modern Intranets and the Technological Circle of Life
Updates and improvements are commonplace in the enterprise technology world. Business needs change, demands pop up for different functionality and the technology must be amended to meet requirements or risk being rendered useless.
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