Articles
Want to enhance your brand's customer experience strategies? Learn how with these five AI in CX best practices.
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Will Web3 bring democracy and privacy back to the web, or is it all a baseless fairytale? See what the experts say.
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At a time when remote work dominates, assets are stored in the cloud and threats from bad actors increase daily, zero trust offers an extra layer of protection.
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The rise of new privacy measures will result in big changes to marketing strategy. Learn how you can create look-alike audiences with only first-party data.
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Microsoft focuses on Teams uptime, BlueJeans improves video conferencing on mobile devices, Kurmi moves to the cloud and more digital workplace news.
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How does the FTC's decision against WW International for targeting children under 13 affect marketers? More ways than one, it turns out.
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How will the new Web3 content models affect the way brands approach content, marketing and advertising?
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Today's consumers are wearier of data collection than ever. Can brands continue to offer personalization without invading privacy?
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An industry built on cheap Facebook ad space and low-cost shipping is crashing, with no bottom in sight.
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Vendors take a hard look at cybersecurity as the European crisis continues, plus Box and IBM upgrade security offerings & low-code vendor Blink raises cash.
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COVID has changed the CX landscape as we know it. Learn exactly what customers expect and how to meet their shifting needs with these five CX strategies.
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Meta's Metaverse could be a new era in digital interaction — or a privacy nightmare waiting to unfold.
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Cloudflare's acquisition of Vectrix is designed to add cloud access security broker functionality to Cloudflare’s Zero Trust platform.
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Web3 puts control of data back in the hands of users. But what does that mean for marketers, consumers and the future of the customer experience?
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