Articles
Tag: saas
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How to Make Your Customer Experience Better: Be Convenient
Convenience alone can draw customers in the door — and keep them coming back. Are you doing enough to add convenience to your customer experiences?
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SaaS Is in Style: Here’s How to Collaborate With Confidence
While industry data clearly demonstrates the preference for, and value of, SaaS applications, I believe we’ve only scratched the surface of what’s possible.
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Reputation Raises $150M, Twilio Partnership Boosts Cloud Contact Centers & More News
Reputation experience management software provider reputation raised $150 million, Canto announced DAM software updates and more news from customer experience.
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How to Build a Cloud-First Strategy for the Digital Workplace
Enterprises are turning to native-cloud computing to manage their workloads and fuel the digital workplace. Here's why.
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GraphCMS Joins Independent Tech Group MACH Alliance
Berlin-based GraphCMS, the company behind content federation platform GraphQL, announced it joined the MACH Alliance.
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Treasure Data Nets $234M, Idomoo Lands on HubSpot Marketplace & More News
Covering the hot news of the week in customer experience and digital marketing software.
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SkyHive Ready to Soar After $40 Million Investment
The labor analytics platform aims to build more efficient workforces and close skills gaps in the global labor market.
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dotCMS Announces Growth Investment and New Leadership, Board Members
Content management system provider dotCMS announced a new investment and the appointment of new leadership and board members to help its global expansion.
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What's Behind Sitecore's New Cloud-Native CMS Launch?
Sitecore came out with several product updates last week, and we're analyzing what it means for customers.
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BetterCloud and VMware Partner to Improve Employee Experience
BetterCloud, a SaaS platform provider, announced this week it has partnered with VMware to improve security and automation to empower today's remote workforce.
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Expansion, Home to SaaS Platform Xtendis, Joins WoodWing
Content orchestration solutions organization WoodWing has reached an agreement with the Netherlands-based company Expansion, to join the WoodWing Group.
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Why IBM’s AI, Hybrid Cloud Strategy Is More Than Good, It's Imperative
IBM is pushing forward with its hybrid cloud and AI strategy. While it's a good idea, it is also a matter of survival for the tech giant.
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Amazon Goes All-in on Robotic Fulfillment, Expert.ai Adds New Features & More News
Amazon announces a new robotic fulfillment center. Expert.ai adds new features to its NL API, Outreach launches 3 new products and more news.
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What's Behind Sitecore's Avalanche of Acquisitions in 2021?
Sitecore acquired Moosend, a marketing automation tool, its latest in a series of acquisitions that signals a move toward promised SaaS offerings.
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