Articles
Big hopes for the ROI of automation projects don't always pan out. Here's how to gain a clearer picture of if your goals are in sight.
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Modeling work with AI isn't about trying to replace all the humans. It is about understanding how work is done so that you can optimize it.
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To unlock the potential of automation and AI, we need to put humans at the center and design systems that work with, not against or instead of them.
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We need to get smarter at how we source and administratively support talent, in order to deliver the next batch of digital workplace projects this year.
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How can intelligent process automation support the new era of hybrid working?
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Mastercard has acquired Dynamic Yield from McDonald's, and Adobe has executive changes, leading off our news column.
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The latest funding follows a $110 million investment earlier this year and values the enterprise automation platform at $5.7 billion.
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The old ways of document processing and dealing with paper no longer work for modern businesses.
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An early attempt at technological augmentation of workers at scale offers lessons for a fresh wave of adopters.
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In the wake of the Pegasus Spyware controversy there were calls from many quarters for deeper control of AI by humans. Is it necessary?
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Human-machine collaboration is where we are today, and it isn't about technology. This is about a mind shift in how businesses approach how we work.
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While many companies have automated their work processes, it could have a negative impact on employee experience. Here's how to avoid that outcome.
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Digital tech played a paramount role in keeping workers functioning and maintaining business continuity. Now businesses are looking to next steps.
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Despite the at times overzealous claims, RPA is not an automatic solution for every challenge.
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