Articles
CX Decoded caught up with Rhoan Morgan for a discussion on marketing-led CX. Who can, and should, truly own customer experience?
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CX Decoded caught up with Brian Clifton to discuss major changes for Google Analytics and how marketers should prepare.
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CX Decoded catches up with digital marketing technology leader Chris O'Brien on managing martech stacks and processes.
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CX Decoded caught up with Dirk Lueth to discuss marketing and CX opportunities in the metaverse.
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Debbie Qaqish catches up with CX Decoded to discuss B2B marketing best practices and trends.
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You need to add yet one more activity track to your marketing mix, and that's audio.
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So you've recorded a podcast. Now what? How do you optimize it for the long haul, and where should marketers focus their energy?
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We’re seeing a growing number of B2B brands either experimenting with or going all-out with podcasts as a way to connect with audiences.
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We need to start thinking about the content strategy for when, where and how we want to use audio but also to build intelligent models for the future.
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In this episode of CX Decoded Katrina Taylor, a CX and UX design professional, shares her thoughts on connecting CX with employee experience.
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CX Decoded caught up with Tony Byrne of Real Story Group to discuss the evolution of Customer Data Platforms and how marketers are using the software.
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CX Decoded Podcast caught up with Scott Brinker, creator of the Martech Supergraphic, to discuss the emergence of no- and low-code in marketing technology.
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CX Decoded Podcast caught up with customer experience expert Jeannie Walters to discuss the importance and challenges of journey mapping.
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In our latest CX Decoded Podcast, we talk to Mansur Khamitov about the importance of branding, customer connections and important marketing tactics.
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