Articles
Tag: personalization (page 4)
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Dixa Leverages $43M Double Acquisition of Miuros and Solvemate
Dixa acquired Miuros and Solvemate in a push to expand geographic reach and widen employee talent pool.
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Drift Launches Conversation Cloud at FLASH Miami
Businesses can increase customer lifetime value post-sale with Drift's new Conversation Cloud service.
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Automating Customer Data Imports Can Benefit Businesses
Data automation can help unify customer data across your organization and allow your teams to deliver better customer experiences.
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Immersive Commerce Comes of Age in 2022
Today's consumers want more out of their digital shopping. They want immersive commerce experiences that stand out from other brands and increase convenience.
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Web3 Community Platform Metasky Nets $1.8M, Adobe Updates Sign, More CX News
Metasky raises $1.8 million for Web3 community development, Adobe updates CX and EX integrations and more news.
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Digital Commerce Tech Leaders Launch Commerce Experience Collective
Tech leaders, including Bloomreach, Mirakl and Sinch, launch Commerce Experience Collective in bid to offer personalized business solutions.
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Piano Acquires SocialFlow to Connect Social Media Strategies to Customer Journey
Piano officials say SocialFlow integration will allow clients to optimize omnichannel strategies with new social media connections.
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Closing the CX Perception Gap Between Companies and Customers
Think you have a successful CX strategy in place? Your customers might not agree. Learn exactly what the CX perception gap is and what causes it.
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Phrasee Announces Real-Time Language Personalization to Automate CX
Phrasee announced new AI technology that allows brands to better understand customer language preferences and automate hyper-personalized experiences.
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Do You Really Know Who Your Customers Are?
Personalization is a tricky business and it’s getting trickier all of the time.
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3 Ways Data Science Is Key to Customer Experience
Are you getting the most out of your data? Learn how to leverage this information to better understand your customers and strengthen CX .
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Contentstack Runs on Microsoft Azure, Litmus Debuts Email Capabilities, More News
Contentstack now runs on Microsoft Azure, Litmus launches new email capabilities and more customer experience software news.
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2 Years Into COVID: What CX Strategies Work Now
COVID has changed the CX landscape as we know it. Learn exactly what customers expect and how to meet their shifting needs with these five CX strategies.
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Bloomreach Valuation Hits $2.2 Billion Following $175 Million Investment
As ecommerce dominates, Bloomreach plans to capture part of the personalization market with new $175 million investment.
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