Articles
Tag: pega
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Pegasystems Announces Low-Code Capabilities in Launch of Pega Infinity Update
Pega has announced the release of the newest edition of its Pega Infinity platform targeting improved low-code options.
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Pegasystems Debuts Voice AI, Messaging AI Solutions to Support CX Agent Experience
Pegasystems has released two new products its says offer conversational AI capabilities during live interactions in real time, supporting agent experience.
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Optimizely Acquires Welcome, D4t4 Updates Celebrus CDP & More News
Deloitte, Optimizely and others make acquisitions, Pega adds AI capabilities, Solodev CMS for Kubernetes makes it to the AWS marketplace & more CX news.
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MarTech Alliance Debuts New Supergraphic, Twitter Updates Privacy Policy & More News
In our customer experience software news column this week a new martech supergraphic out of APAC, UberFlip launching Marketplace and more CX news.
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Pegasystems Builds AI Transparency Into Customer Decision Hub Pre-GDPR
Artificial intelligence (AI) discussions rarely veer into topics of regulatory or governance issues, instead focusing on the promised wonders and potential it holds. But with its latest release, Cambridge, Mass.-based Pegasystems opened up that conversation.
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Oracle, Salesforce, Microsoft & Pega Top Forrester's Wave for Enterprise CRM Suites
Forrester analyst Kate Leggett doesn't hold back in her latest assessment of enterprise-grade customer relationship management (CRM) suites.
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What Data Hides In Your Paper Documents?
Data-as-a-Service (DaaS) provider Captricity is partnering with Pegasystems to capture data contained in handwritten or typed documents. The solution takes the paper problem one step further by addressing data trapped in those documents.
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Enterprise Content Management & Business Process Management in the Cloud
2011 is not only said to be the year of the mobile, but also a key time for cloud computing. As we look to leverage cloud environments for cost savings, among other things, we need to understand how different products and solutions support the cloud.
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