Articles
Most organizations want to deliver a superior digital experience (DX). But it's an easier goal in theory than practice.
“They find very quickly they’re not providing a consistent experience across channels and touchpoints,” Chris Preston, senior director of digital experience customer strategies for Oracle, said during a recent CMSWire
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Oracle officials claim enhancements to the company's Mobile Suite can account for a "skills shortage" among developers in mobile. Announced today,updates include the new Oracle Mobile Application Framework and an updated version of Oracle Service Bus that is optimized for mobile integration.
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Companies that fail to provide the customer experience demanded by today’s technology-savvy consumers risk getting hit where it hurts most -- their profits. The new Oracle Global Customer Experience Report highlights exactly how companies are falling short of modern customer experience benchmarks.
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