Articles
Tag: online shopping
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One Size Does Not Fit All With AI and Customer Service
Would an AI customer service system catch the same mistake a human agent did?
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Newegg Embraces Dogecoin Cryptocurrency for Customer Payments
Newegg has been quick to embrace cryptocurrency in the past. On 4/20 it embraced Dogecoin as an official payment method.
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The Essence of Personalization: Read and Respond to Customer Signals
Is your company fluent in your customers' online body language? It's time to learn to read the signals.
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Understanding and Adjusting to COVID-19's Impact on Ecommerce
The outlook for ecommerce is currently up in the air, industry leaders share what they’re seeing in online retail and tips for surviving the uncertainty.
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Preparing for a Holiday Shopping Season Like No Other
We’re headed toward a holiday shopping season unlike any we’ve experienced, and we need to start thinking now about making adjustments.
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Why Brick-and-Mortar Stores Will Remain Even If Microsoft Doesn't Get It
Microsoft is about to close the majority of its retail outlets. But don't wave goodbye to in-store shopping just yet. Here’s why.
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6 eCommerce WordPress Themes You Should Know About
Looking to kick start your eCommerce venture with WordPress? We've compiled six WordPress eCommerce Themes to help you make the best start possible.
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Tips For Getting Started With VR & AR Marketing
Here's why marketers need to start experimenting with virtual and augmented reality now.
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Belated Holiday Gifts for E-Marketers: Data Reports
By now, big retailers have dumped the last of their holiday decorations and e-marketers have already started making plans to boost revenue the next time around.
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How Mobile and Social Are Changing Consumer Behaviors [Infographic]
Think back seven years or more. How did you make decisions to buy things? Maybe someone in your office told you about a sale at the local department store. Maybe you saw a billboard or an ad in the local newspaper.
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Is Your Customer Experience Ready for the Holidays? [Infographic]
The holidays are here. There are only 47 days until Christmas. And this year, the first full night of Hanukkah and Thanksgiving coincide for the first time since 1888. For the holiday shopper, time is of the essence.
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It's An App World for E-commerce and Online Shopping
As smartphones and tablets become the device of choice for many online shoppers there's also a e-commerce movement for retailers to adopt an app-based shopping model. As a result, more businesses should reconsider how they engage and connect mobile customers.
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Google To Drop Checkout; Begins Transition to Wallet
The way customers shop through Google and retailers is changing, as the company begins to phase out Google Checkout in favor of Google Wallet. Goodbye Checkout, Hello Wallet Google is a company that is always changing through product updates, integrations and new releases.
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Commerce Guys Add In-App Shopping Capabilities for iOS to Drupal Commerce
The creators of Drupal Commerce, Commerce Guys, have released Commerce Mobile, an iOS app that's designed to improve the online shopping experience through an in-app connection with Drupal commerce websites.
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