Articles
Tag: omnichannel marketing (page 2)
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6 Podcast Marketing Tips for Better Listener Adoption
So you've recorded a podcast. Now what? How do you optimize it for the long haul, and where should marketers focus their energy?
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7 Video Optimization Tips for Marketers to Consider
Marketers creating video have a laundry list of optimization tasks to complete to make the most out of their programs.
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Zmags Launches Creator Connect, Offering No-Code Digital Experiences
Creator Connect offers ecommerce companies a solution for creating intelligent, visually-stunning and engaging digital experiences.
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Qualtrics Offers Sentiment Assessment With Digital Experience Metrics Tool
Using Qualtrics's DX Metrics tool, businesses can measure the financial effect of their customers' digital experiences.
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Uniform Acquires Headless Creator
Uniform purchases Headless Creator to expand ecommerce digital experience offerings, plans to invest further in community growth and infrastructure.
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Simon Data and Snowflake Join Forces to Make Customer Data Marketable
Simon Data and Snowflake partner up to offer an all-in-one data insights platform. Enterprise brands, like JetBlue and Vimeo, have already taken notice.
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Protiviti Launches Protiviti Digital, capital D Acquires Phrasee, More CX News
Protiviti has launched a new offering, Protiviti Digital, Terminus debuted connected account experiences and more CX news.
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Automating Customer Data Imports Can Benefit Businesses
Data automation can help unify customer data across your organization and allow your teams to deliver better customer experiences.
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Voice of the Customer Paradigm Shift: Transactional to Sentiment
Customer experience professionals at American Express have shifted its Voice of the Customer model to one based on sentiment.
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Clickatell Raises $91 Million in Series C for US Expansion and Product Acceleration
After raising $91 million in funding, Clickatell announces upcoming one-click tools and messaging capabilities.
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UserZoom Announces $800 Million Strategic Development Investment
UserZoom plans to use funds from Thoma Bravo to expand its all-in-one research and optimization capabilities.
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Piano Acquires SocialFlow to Connect Social Media Strategies to Customer Journey
Piano officials say SocialFlow integration will allow clients to optimize omnichannel strategies with new social media connections.
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Phrasee Announces Real-Time Language Personalization to Automate CX
Phrasee announced new AI technology that allows brands to better understand customer language preferences and automate hyper-personalized experiences.
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B2B Supply Chain Issues? Consider These CX Solutions
Facing supply chain issues that are out of your control? It's possible to keep your customers happy — and coming back for more — with these CX strategies.
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