Articles
Tag: omnichannel marketing
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Retention Cloud Provider CleverTap Acquires Leanplum
For digital companies worldwide, a new united entity will greatly increase user engagement and retention potential.
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How to Hire the Best Customer Experience Talent
If you want to deliver top-notch customer experiences, you need to go right to the source: your employees.
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A Guide to Understanding the Digital Economy (and Thriving in It)
The digital economy is overtaking traditional markets, and it’s spurring a multitude of benefits. But not all industries are seeing those benefits equally.
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TRAK Data Launches Marketing Data Platform, ON24 Releases Updates, More
ON24 announces personalization and insights capabilities, Sprinklr introduces new CMO, Jabmo introduces updated Account Data Platform and more news.
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Movable Ink Secures $55M at $1.3B Pre-Money Valuation After Record Growth
Movable Ink is the newest firm to enter this list of 25 after receiving $55 million in Series D funding.
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4 Ways to Make Your CX 'Sticky'
It makes good business sense to keep your customers coming back. Find out how to do just that with these sticky CX strategies.
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6sense Revenue AI Enables Predictable Revenue Growth
6sense Revenue AI helps B2B sales teams improve revenue generation by finding efficient channels and messages and ensuring consistency.
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Qualtrics Social Connect Helps Companies Craft Faster (and Smarter) Responses
Support teams can use intelligent routing and AI-powered self-service automation to increase customer satisfaction.
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It’s High Time Knowledge Management Went Omnichannel
The knowledge management infrastructure used by businesses needs to be omnichannel, but far too often, it still isn’t.
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How to Optimize CX Strategies for Different Generations
You might have a killer CX strategy, but will it affect all generations the same? Probably not. Learn how to branch the CX gap and speak to all age groups.
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ICIMS Acquires Candidate.ID, Sitecore Integrates Acquisitions, More CX News
ICIMS branches into marketing automation with Candidate.ID acquisition, Namogoo launches Customer Journey OS and more CX news.
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6 Podcast Marketing Tips for Better Listener Adoption
So you've recorded a podcast. Now what? How do you optimize it for the long haul, and where should marketers focus their energy?
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7 Video Optimization Tips for Marketers to Consider
Marketers creating video have a laundry list of optimization tasks to complete to make the most out of their programs.
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Zmags Launches Creator Connect, Offering No-Code Digital Experiences
Creator Connect offers ecommerce companies a solution for creating intelligent, visually-stunning and engaging digital experiences.
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