Articles
Tag: nigel danson
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Make Your Employee Experience Rival Your Customer Experience
Designing and optimizing a compelling employee experience lands high on many management agendas these days. Studies show how employee experiences measurably impact not only their own engagement and loyalty but extend to affecting customer experiences and overall business success as well.
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Crisis Communications: Are Your Staff Getting the Message?
Sixty-two percent of companies activate their emergency communications plans at least once over the course of a year according to a 2015 study (pdf).
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The Benefits of Bottom-Up Management, Without the Dogma
Gallup statistics on employee engagement sparked a national fervor with their bleak outlook. But the research consultancy released some related numbers that, while less widely reported, are just as interesting. Namely, that 70 percent of the variance in engagement is accounted for by managers.
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Control Your Email Inbox Before It Controls You
When Harvard Business Review released a podcast titled "Email: Is It Time to Just Ban It?" last month, it joined a long line of companies and periodicals calling for the end of email. The Atlantic took a slightly less drastic approach in a recent article, but still argued in favor
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Mastering Emotional Intelligence in the Digital Workplace
Emotional intelligence has an outsized impact in the workplace — we've heard this message over and over again. Studies suggest that people with high emotional intelligence have better job performance and higher leadership capacity, among other benefits.
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Internal Communications Returns to Its Marketing Roots
Once upon a time, Marketing and Communications were tightly woven together under the name of “Marcomms.” Then Internal Communications split away as its own department and aligned more closely with Human Relations, with a focus on internal branding and engaging employees.
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Assemble Your Communications Dream Team
According to a Towers Watson study, companies with highly effective communicators show an average of 47 percent higher total returns to shareholders. While communication skills have always been valued, tested in interviews, and sought out by workers in many departments, we now have quantitative evidence to justify this pursuit.
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Integrated Digital Workspaces Clean Up Your Clutter
Most people would agree that technology has improved our lives. From global interconnectedness to better cab services, a sea of apps strive to solve all of life’s small inconveniences and make us more efficient, capable human beings. Yet technology exacerbates one problem: clutter.
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The 6 Changes Needed to Overcome Collaboration Skepticism
Facebook celebrated its 10th birthday last week. It, along with other social networks like Twitter, have transformed our personal lives, especially over the last five years. This has only sped up with the constant access our mobile devices give, which allow us to instantly and effortlessly connect with friends.
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The Social Intranet: Bringing the Content to People
It is evident that over the last decade that intranets have dramatically changed and adapted, according to business requirements. The biggest development of intranet evolution is that it’s easier for anyone to upload content, which is great, but has resulted in the modern day intranet flooded with content.
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Why Intranets Need to Be Intelligent
As intranets become more collaborative and intranet products allow increasingly more decentralization of content management, they grow in size at a rapid rate. It is then more and more imperative that the content on the intranet is a) easy to find and b) pushed to the relevant person.
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