Articles
Catching up on the latest in digital customer experience software news.
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Catching up on the latest in customer experience software news from Pega, Canto, Accenture, Sprout Social and more.
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Read along as Dom Nicastro highlights the week in news from the digital and customer experience software space.
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Clinch takes on Facebook engagement challenge, Monetate updates its Personalization Engine and more in this news wrap up.
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In our customer and digital experience news wrap up, we report who made the cut in Gartner's first Magic Quadrant for Digital Experience Platforms.
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A look back at the week in digital and customer experience news.
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Catch up on customer experience software news in this wrap up. In this edition: web content management leaders, Taplytics release and more
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Catch up on the latest news from the customer experience realm in this news bite column.
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In our news-bites column, we catch up on IPO news from SendGrid and MongoDB, Atlassian's quarterly reporting and product updates from AppDynamics and Adobe.
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Business software maker Zoho unveiled its latest product this week, a chat software for instant messaging in video, audio and group conferencing called Cliq.
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Microsoft is welcoming the outside world to collaborate and chat on Microsoft Teams.
Today Microsoft added "guest access" to Teams for all Office 365 commercial and education customers, according to a blog post from Lori Wright, general manager for Microsoft Teams.
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Zürich-based Teralytics hired former Google Engineering director Robin Williamson as its vice president of engineering.
Williamson joins the big data, machine learning and location analytics provider after 10 years at Google's Research and Development Center in Zürich.
Williamson will lead the Teralytics engineering team, focusing on providing data for mobility, transportation
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Evergage, a Somerville, Mass.–based SaaS personalization platform, has secured $10 million in Series C funding to double down on its customer experience.
The round — which brings Evergage's total venture funding to $31.5 million — was led by Arrowroot Capital, with participation from previous investors G20 Ventures and PJC.
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Oracle released new capabilities and enhancements to its Oracle Cloud Applications suite this week.
Oracle Cloud Applications Release 13 offers enhanced user experiences for customer experience, finance, HR and supply chain professionals.
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