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Catching up on the latest in customer experience software news.
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The latest in funding, quoting, enhancing, competing and updating from Saint Matthew, The Swinging City and Venice of the North, the Middle of the Mittenand Triple D. Money, Money, Money NetBase, a social media analytics company, announced today that it has completed a new round of growth funding.
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Nicholas Webb of Lassen Innovation, a management consulting firm, recently spoke with CMSWire about the problem that many companies face during product development and through the example of a child's building set shows how important social intelligence is to retailers.
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JD Power and Associates and Netbase have released a new digital marketing report that focuses on the consumer and their understanding of social listening. The report “Social Listening vs Digital Privacy: A Consumer Study ” was conducted in December in 2012 with 1,062 U.S. consumers,18 years old and up.
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Last week, Pinterest opened their site up to everyone -- no invitations required. And while the content sharing service’s popularity has soared, many companies are still trying to figure out how Pinterest fits into its marketing strategy.
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Social media moves at the speed of conversation, multiplied by zillions of users. To better act on all that chattering, NetBase is now offering engagement tools to resolve issues that its “sentiment analysis” has uncovered. One of the first to integrate the new service is SAP, which has been
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With billions of social media posts across millions of sites globally, Social Web nirvana doesn't come easy, particularly for the enterprise looking to extract structured insights and meaningful metrics to understand market needs and spot emerging trends.
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NetBase recently announced that it secured Series C venture capital funding. The funds come from Altos Ventures and Thomvest Ventures, Inc., and will be used to fuel continued expansion. Who's NetBase? NetBase offers a series of products geared toward semantic search. Rather than referring to the semantic web, these
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