Articles
Retailers are continuing to invest in their digital platforms and strategies, with a new focus on incorporating in-store digital experiences.
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Financial services companies are spending significant amounts of their budgets on CX but despite the financial commitment, the actual results are only so-so.
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The latest figures from the Ponemon Institute and IBM 2015 Cost of Data Breach Study show an ongoing increase in the cost of a data breach.
For companies that participated in the study, the number rose to $3.79 million. And that’s just the tangible cost.
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A confession: I am not convinced about mobile payments. It’s not that I am a Luddite. The obvious convenience and benefits of being able to pay for the stuff of life directly from the device typically strapped to my hip is enough for me.
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The typical US consumer likes to shop online, regards free shipping as better than fast shipping and thinks cash is passé for just about everything other than buying a snack from a street vendor.
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With a population of about 1.3 billion and an emerging middle class, China is the largest market in the world. In the past few decades, it has emerged as a global economic powerhouse.
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This is the time of year when you start seeing a mad dash of articles looking back on the trends of 2014 and what to expect in 2015.
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Security, infrastructure intelligence and data analytics will be among the hottest business technology trends of 2014, according to a research paper commissioned by UK IT services firm Advanced 365. The paper, written by technology analyst David Smith, chief executive, Global Futures and Foresight with Advanced 365, identifies the most
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Mobile enterprise trends gathered momentum in 2013 as the smartphone and tablet juggernaut rolled from the consumer space into the enterprises. Vendors tweaked their operating systems to be more enterprise friendly as the bring your own device (BYOD) concept knocked down more doors.
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Mobile payments may become a US$ 90 billion industry by 2017, but banks and mobile carriers in the US are moving slowly on things like digital wallet technology in mobile phones.
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Gartner says that 2012 mobile payment transaction values will increase 61.9% over 2011 and surpass US$ 171.5 billion. Increase in Payments, Users According to Gartner, the number of mobile users taking advantage of mobile payment options will reach 212.2 million this year, compared with 160.5 million in 2011.
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This week, the line between enterprise tool and child's play gets very blurry. The iPad 2 is now available at Toys R Us stores nationwide. Now, back to our regularly scheduled news...
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