Articles
Tag: medallia
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Medallia Acquires CXTeam, Expands Latin American Presence
Medallia gains global leadership in one of the world's fastest-growing customer experience markets with the acquisition of CXTeam.
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Medallia to Acquire Journey Orchestration Provider Thunderhead
Thunderhead has been acquired by Medallia in a big move for the customer experience management industry.
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Thoma Bravo Acquires Medallia for $6.4 Billion
Thoma Bravo has acquired one of the customer experience management software's biggest companies, Medallia, for an estimated $6.4 billion.
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4 Keys to a Successful Customer Experience Operating Model
Is improving customer experience today actually difficult for employees to accomplish? It doesn’t have to be, if you create the right alignments.
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Medallia Acquires Decibel, Sitecore Acquires a CDP, Hyland Acquires Nuxeo & More News
It was a busy week in acquisitions in the digital marketing and customer experience software space, leading with Medallia's acquisition of Decibel.
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What Does the Qualtrics $14 Billion IPO Mean for the CX Market?
CMSWire's Dom Nicastro explores the $14B planned IPO for customer experience management provider Qualtrics and what it means for the CX market.
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Adobe Partners With Medallia, BlueConic Updates Orchestration and More CX News
Adobe Partners with Medallia, BlueConic updates orchestration capabilities, Bazaarvoice acquires Curalate and more CX industry news.
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Decibel Raises $40M in Funding, Madison Logic Partners with HubSpot and More News
In this week's newsbyte, Decibel's $40M funding round, Reltio offers a 'Fast Start' package, Madison Logic finds home on HubSpot App marketplace and more news.
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Medallia Acquires Voci Technologies, Arm Treasure Data Updates CDP and More News
In this week's CX news roundup, Medallia acquires Voci Technologies, TapClick acquired AdStage, Arm Treasure Data Updates their CDP and more.
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What Medallia's IPO Means for the CX Tech Industry
Medallia issued an IPO. What does this mean for the CX technology industry?
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Medallia Reveals Experience Cloud Updates, Sprinklr Hires Former Fed CIO, More News
Catching up on the latest customer experience software news from Medallia, Adobe, Akamai, LinkedIn and more.
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Forget Sales Quotas: Obsess About Your Customer Experiences
Stop obsessing about sales and start obsessing about customer value along the specific stages of the customer journey. That's when your organization will be fully committed to customer experience and creating lifetime value for your customers. Jeanne Bliss, founder and CEO of Customer Bliss, shared these tips on a
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Forrester Names 4 Leaders in Customer Feedback Management Platforms
At a time when the competition is a tap or mouse click away, it's a wonder more companies haven't set themselves up better to hear and respond to the voice of the customer (VoC). We have the data. We have the technology.
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Wipro Acquires Appirio, Progress DigitalFactory Released, More News
Bangalore-based Wipro, an IT services company, plans to acquire Indianapolis-based Appirio for $500 million in a bid to build a global cloud transformation process.
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