Articles
Tag: learning (page 6)
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Are Conversational AI Companions the Next Big Thing?
While social or companion robots may sound like something one would only see in a science-fiction movie, conversational AI bots are becoming the norm.
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Acquia Acquires Widen, Salesforce Updates Service Cloud and More CX News
Acquia acquired Widen, a digital asset management (DAM) provider, to lead this week's customer experience and digital marketing software news.
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Upskilling Platform Workera Raises $16 Million
The company plans to use the new infusion of capital to accelerate product development and boost its go-to-market strategy.
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The Impact of Automation on Employee Experience
While many companies have automated their work processes, it could have a negative impact on employee experience. Here's how to avoid that outcome.
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Bravely, an On-Demand Coaching Platform, Secured $15M in Series A Funding
In another signal that employee experience is rising, on-demand coaching platform Bravely received $15M in Series A funding round led by Telescope Partners.
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Google Gave Us a Reprieve on Cookies. My Advice? Don't Take It
The organizations that see Google's delay as a chance to transform and ready their business for the future are going to win the next decade, pure and simple.
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Why Conversational AI Is So Much More Than a Chatbot
The history and use of conversational AI, and the ways conversational AI is being used outside of typical chatbots.
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4 Ways Conversational AI Is Improving the Customer Experience
Conversational AI is changing the way people relate with machines, enabling humans to have conversations with machines.
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Study Guide: Google Analytics Individual Qualification Certification
Adding a certification can enrich your knowledge and boost career potential. What you need to know to pass the Google Analytics IQ certification.
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How the Industrial IoT Is Making the Workplace More Productive
The IIoT is becoming a key part of the digital workplace and many vectors are turning to it to make workers more productive. Here's how.
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Customer Experience M&A Activity Zeroes in on AI
Consolidation is continuing in the CX industry, with acquisitions focusing in one area particularly: AI and machine learning.
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What You Need To Know About Google Ads Search Certification
Want to get ahead? Certifications are a great way to show you are growing. Here is what you need to know in order to obtain the Google Ads Search certification.
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Where Is the ROI in Artificial Intelligence Deployments?
Businesses are turning to AI for a competitive edge. However, AI is expensive, requires considerable investment and ROI is not guaranteed.
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Why Now's the Time to Integrate Learning Into Your Digital Workplace
Learning has never been at the heart of most digital workplaces. A number of factors are pushing for that to change.
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