Articles
While social or companion robots may sound like something one would only see in a science-fiction movie, conversational AI bots are becoming the norm.
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Acquia acquired Widen, a digital asset management (DAM) provider, to lead this week's customer experience and digital marketing software news.
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The company plans to use the new infusion of capital to accelerate product development and boost its go-to-market strategy.
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While many companies have automated their work processes, it could have a negative impact on employee experience. Here's how to avoid that outcome.
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In another signal that employee experience is rising, on-demand coaching platform Bravely received $15M in Series A funding round led by Telescope Partners.
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The organizations that see Google's delay as a chance to transform and ready their business for the future are going to win the next decade, pure and simple.
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The history and use of conversational AI, and the ways conversational AI is being used outside of typical chatbots.
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Conversational AI is changing the way people relate with machines, enabling humans to have conversations with machines.
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Adding a certification can enrich your knowledge and boost career potential. What you need to know to pass the Google Analytics IQ certification.
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The IIoT is becoming a key part of the digital workplace and many vectors are turning to it to make workers more productive. Here's how.
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Consolidation is continuing in the CX industry, with acquisitions focusing in one area particularly: AI and machine learning.
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Want to get ahead? Certifications are a great way to show you are growing. Here is what you need to know in order to obtain the Google Ads Search certification.
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Businesses are turning to AI for a competitive edge. However, AI is expensive, requires considerable investment and ROI is not guaranteed.
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Learning has never been at the heart of most digital workplaces. A number of factors are pushing for that to change.
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