Articles
This article will look at the ways that AI-based marketing can improve the customer experience while increasing customer retention.
Continue reading...
Everyone is touting hyper-personalization as something that consumers expect from the brands they interact with, but it has to be done right.
Continue reading...
Marketers seeking personalization strategies should understand two concepts as it relates to personalization — intent vs. rules.
Continue reading...
Zoom is paying back users for privacy breaches, Microsoft released a standalone Teams, AWS and SnapLogic dig deeper into automation and robotics & more.
Continue reading...
Moving to “explainable AI” will remove much of the mystery around AI, and, as a result will drive adoption of more AI-driven services.
Continue reading...
An exploration of the leading academic marketing certifications, along with the marketing certifications most in demand by employers.
Continue reading...
AWS announced four new initiatives intended to broaden access to learning about new career possibilities.
Continue reading...
Three key issues need fixing to better train corporate learners, to increase adoption and make people's journeys more engaging along the way.
Continue reading...
Workers should stop looking at AI as a threat to employment, and look at it as a way of helping them achieve goals. Here's why.
Continue reading...
Getting enterprise search right is hard, but it's starting to reap the benefits from advances in machine learning and AI.
Continue reading...
Microsoft unveiled Mesh for Teams at Ignite this year. Here we'll cover why this is a major step in Microsoft's metaverse ambitions.
Continue reading...
Need to educate your employees, partners or customers? Learn what a learning management system is and what to look for when considering different platforms.
Continue reading...
This article will look at the ways that AI is being used to help protect customer privacy.
Continue reading...
Although AI shouldn’t take over everything, it can automate tasks to reduce friction and create room for humans to shine.
Continue reading...