Articles
Tag: learning and development
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What It Takes to Build the Best Customer Experience Team
Looking to build a powerful CX team? Here’s what you need to know.
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Top 5 Customer Experience Courses and Certifications
Reasonably priced and even free online CX courses and certifications could be a quick route to happier, more adept employees.
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Top 5 Marketing Certifications for 2022
Employees who are always learning are more engaged, loyal, productive and satisfied. This certainly applies for marketers.
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Assessing Your Team's Digital Workplace Skills
There's a set of specific core skills that have become pivotal to success in the digital workplace. Here's what they are and how organizations can develop them.
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Top 5 Free and Paid SEO Courses and Certifications
Search engine optimization is a constantly changing field, meaning marketers — both new and seasoned pros — can benefit from free and paid SEO courses.
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Is There a Right Way to Do Performance Reviews?
The annual evaluation process is outdated, and companies like Google and Adobe are rethinking performance reviews to address the new ways employees work.
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Talent Shortage? Tap Into Transferable Skills Within Your Organization
Traditionally people sat in one team for the duration of their employment. Their expertise is rarely loaned to other teams — and that has to change.
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Beyond the Hype: 4 Ways to Drive Real Business Value in the Metaverse
The specifics of how businesses can find opportunities in the metaverse can be hard to grasp in this nascent, evolving and exorbitantly hyped space.
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WhatsApp Upgrade Improves Business Appeal, Strivr Lands $35M for VR Training and More News
Zoom enters visual collaboration market, Microsoft rebrands governance products and more news from Strivr, Meta and Device42.
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Can You Keep Your Marketers From Packing Their Bags for Another Job?
LinkedIn has released its latest report on marketing jobs and skills trends. What's the message to marketing leaders?
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Extending Data Science Skills Across the Organization
For data science to truly change an organization, it can’t be left up to just the data scientists.
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Inkling Debuts Workflow Enhancements to Support Remote, Deskless Workers
Workflow enhancements by Inkling are designed to drive efficiency and a better user experience for embedded training and knowledge in operational checklists.
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JFF and University of Phoenix Announce Joint Initiative to Support Black Learners and Workers
Boston-based workforce development nonprofit teams up with the for-profit university to study the role of social capital in educational and career success.
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Do We Have a Global Digital Workplace Skills Crisis?
Salesforce’s Global Digital Skills Index takes an in-depth look at the findings based on what 23,000+ workers across 19 countries say about digital skills.
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