Articles
Tag: karolina kulach
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Ecommerce Stats to Inform Your 2021 Strategy
Not everything that worked in ecommerce in 2020 will bring more sales in the future, but understanding the trends will help guide your 2021 strategy.
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How to Use Instagram for Ecommerce
With 1B active users and a third having bought a product they discovered on the platform, the role of Instagram as a social selling tool is clearly growing.
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Practical Tips for Microcopy Messages That Work and Convert
UX writing and microcopy should enhance people's experience and improve your brand’s image. Useless or confusing copy can do the opposite.
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Best UX: Tips for Writing Microcopy That Converts
The goal of UX writing and microcopy is to enhance the user experience. Microcopy plays the role of a guide, advisor, comforter and promoter.
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How Cultural Differences Impact Customer Experience
Cultural contexts can make or break your customer experience.
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International Ecommerce: What Foreign Customers Expect From Your Online Store
Foreign customers want great customer and user experience too.
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How to Measure Customer Experience Beyond Net Promoter Score
Satisfied customers will drive your business. Your task is to improve your customers’ experience. Here's a look at how to measure it.
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