Articles
Our focus for employee experience needs to be on improving human connections.
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A quiet revolution is taking place with the digital tools we use in the workplace.
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Be careful not to accidentally introduce hidden friction into collaboration by a blinkered or vendor-biased perspective on collaboration hubs.
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How is it possible that the pursuit of collaboration, an essential component of a high performing organization, can also reduce productivity?
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Allowing for flexibility in what tools people use to accomplish tasks provides benefits for workers and businesses, but should come with some guardrails.
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If we only use voice interfaces for simple, single-use solutions, we run the risk of missing out on their benefits in the long term.
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What if we rethink collaboration to consider platforms that re-engineer the very nature of organizations?
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What it takes to be a successful intranet manager in this changing internal digital landscape.
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Optimizing real-time collaboration for one team (for example the home office) at the expense of other workers never works. There's a better way.
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Businesses offer employees a variety of options when it comes to their physical workplace. So why do digital workplace solutions appeal to the most common denominator?
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For hundreds of years, paper was the medium of choice for storing and transmitting information.
We designed our workplaces around the fact that people had to be physically located with the information they needed.
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Delivering a truly transformational digital workplace comes down to this: the successful creation and execution of an integrated vision for people, place and technology.
Developing different elements of your workplace independently is a waste of time if you fail to bring them together to create the best possible employee experience.
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James Dellow is passionate about the potential of technology to drive social innovation.
A self-described "human-centered designer," Dellow understands that while technology holds great promise to effect change, the tools mean little (to nothing) if people won't use them.
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For knowledge workers dealing with non-routine problems or projects, the effectiveness of the tools they use to work together plays a key role in their productivity.
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