Articles
This week's round-up of digital workplace news from Slack, Google, SAP Jam and more.
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E-commerce buyers are frustrated. And brands who build communities to create awareness and engagement around their products aren’t closing as many sales as they could. So said Sameer Patel, senior vice president, product management and go-to-market for collaboration software at SAP, in a recent conversation with CMSWire.
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One of the fun things with collaboration is that you can expect the unexpected -- you never know what the other people involved will bring to the table. The same can be said of our recent "Making Sense of the Collaboration Tool Landsape" tweet jam.
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No matter how many acronyms get thrown around, a few truths lie at the center of the digital experience: 1. it's complicated, 2. it's about to get more complicated and 3. if you're basing it on anything other than a customer-centric focus, it's back to the drawing board for you.
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If you're looking for the Cliff's Notes version of this week's Content and Commerce Tweet Jam, the title has it -- personalization good, silos bad.
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The social adoption and ROI discussions are getting louder as more and more enterprises implement social collaboration solutions and struggle to find success. Adoption and ROI are difficult areas to define, measure and implement. The Altimeter Group released a report on The Evolution of Social Business detailing how organizations that
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These were just a few of the conclusions drawn from last week's real time marketing Tweet Jam.
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Perhaps some companies are shifting their internal collaboration strategies toward activity streams and portals, but email continues to dominate many an organization's workflow, and it's leading to information overload for many.
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Information Overload is Killing Productivity -- The Future of Social Tools and Processes Join us on Thursday, September 26th at 10am PDT / 1pm EDT / 1700 GMT for a special Social Business Tweet Jam sponsored by Bloomfire.
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Isn't big data really just anything that won't fit in Excel? However we define it, data is driving more key business decisions than ever before. We hosted a tweet jam using the hashtag CXMChat, and here's how some pretty savvy social media and data marketers see it.
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Start off the New Year with a new gig -- we've got a shopping list of hot jobs for you to browse. Our featured jobs list is a great collection of opportunities spanning specialties and continents. Here's who's hiring this week (and if you're hiring, post your open jobs here
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Anyone putting out mobile stories this week will be running straight into the BlackBerry 10 news juggernaut, So, Apple lets the media do its dirty work with rumors of an imminent 128GB model iPad.
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In a mixed day of news for RIM, the company lost customers, made a small profit and beat street estimates, but proved that pretty much no mobile company can keep a secret as the name and image of its upcoming BB10 phone appeared online.
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What comes first -- social activity or customer relationships? Can you have one without the other? This month's Tweet Jam participants dissected the issues related to Social CRMs, the strategies that drive them and the very essence that makes companies successfully social.
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