Articles
Tag: iot (page 7)
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Raise Your Customer Experience Game Now to Prepare for the Connected Future
Do you have a plan to address the connected future and the increased customer expectations that the internet of things (IoT) will bring? For most firms, the growth of connected devices via the IoT will highlight the organizational challenge of ensuring that customer experiences aren’t negatively affected.
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5 Reasons Why Users Will Have More Control of Their IoT Data
As the Internet of Things (IoT) readies itself for the information age’s next big leap, we are going to see a lot more debate this year and in the future about data security and privacy — with user control taking center stage.
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Do You Have AI Trust Issues?
How much trust do you place in the machines you use and interact with every day? Do you ever think it might be possible for a machine to understand you as well as — or maybe even better than — another human being? The truth is that increasing numbers of
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Is Your Data Fit for the AI Revolution?
When Google CEO Sundar Pichai declared the company's core focus had moved from mobile-first to Artificial Intelligence (AI), it became clear the AI revolution was no longer imminent — it was already here. Smart assistants help organize our lives. Self-driving cars cruise the roads. And Apple is rumored to be building
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Gartner Names 4 Leaders in Enterprise Mobility Management MQ
This is the fourth year Gartner has published a Magic Quadrant for Enterprise Mobility Management (EMM) Suites, yet the analysts who wrote the report — Rob Smith, Bryan Taylor, Manjunath Bhat, Chris Silva, Terrence Cosgrove — shared an interesting observation: they still get inquiry calls about MDM (mobile device management)
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Why IoT and Personalization Are Made for Each Other
IoT and personalization really belong together in the same breath. One facilitates data and the other represents opportunities for the use of that data.
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Welcome to the Brave New World of IoT-Powered CX
Working in the tech sector can become an invitation to reality distortion. We spend our days creating tools and services that call on nebulous technologies to address business requirements that haven’t yet been imagined.
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SAP Supercharges Leonardo to Power Digital Transformation
Companies that leverage their data best will win the future — we've all heard this. But the underlying technologies that help businesses achieve this goal have expanded beyond big data and analytics.
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What to Expect at SAP's SAPPHIRE NOW
"Customer empathy" will again be at the center of SAP's messaging when it hosts thousands at its annual user conference this week in Orlando. The Walldorf, Germany-based enterprise software provider's SAPPHIRE NOW and ASUG Annual Conference runs May 15 through May 18 at the Orange County Convention Center in Central
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Microsoft Rounds Out Its IoT Offerings with IoT-as-a-Service
Enterprises looking to introduce internet of things (IoT) capabilities into their workplaces got a new way of doing so this week from Microsoft.
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Are You Ready for Voice-Controlled Ecommerce?
With millions of Echo and Echo Dot devices sold last holiday season, and a projected 10 million units in homes by the end of 2017, it’s clear that Amazon’s voice-activated personal assistant, Alexa, is rapidly gaining widespread consumer adoption.
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Smart Workplaces Make Smart Products
With technology advancing at a breakneck pace, companies must change their vision of the future — and their strategies for getting there. It's no longer about keeping up, it's about breaking new ground and working smarter to create smart products. The Future Is Now Smart technology may have room to
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From The Jetsons to Connected Buildings, The Advent of the Intelligent Workplace
Sitting down to write this article the day after re-watching "The Matrix" was perhaps not the best idea.
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3 Factors Shaping the Next Wave of Customer Experience
2017 is well underway and already it's been a big year for technology and innovation.
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