Articles
Uniform launches a composable DXP, NICE introduces CX interactions, and more CX and digital marketing software news.
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In this week's CX Newsbyte there are acquisitions, increasing brand evaluations, AI and sentiment analytics news and more from the world of CX and marketing.
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Invoca has announced its acquisition of DialogTech, an AI-powered call tracking and analytics solution for marketers.
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Want to know how people engage with content to further their careers, find jobs or make purchasing decisions? Ask LinkedIn.
The professional network, now a Microsoft company, just released results of a survey of more than 9,000 members worldwide. Lorraine Hester, market research and insights manager for LinkedIn, found
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A fair number of people still use smartphones for the purpose for which they were intended; that is, to make phone calls. And that reality is not lost on either businesses that want more complete portraits of their customers or vendors with technologies to help them gain that insight.
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