Articles

Tag: inge de bleecker (page 4)

Where Testing Fits in Your Omnichannel Experiences

Inge De Bleecker | Oct 17, 2018

With the lines between online and offline experiences becoming increasingly blurred, businesses need testing strategies that cover every step of the experience.

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Are Your Customer Experience Metrics Setting You Up For Success?

Inge De Bleecker | Sep 10, 2018

Combining multiple customer experience metrics will provide the deepest insights — but first you must define what success means for your company.

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Tag: inge de bleecker (page 4)

Where Testing Fits in Your Omnichannel Experiences

Are Your Customer Experience Metrics Setting You Up For Success?