Articles
A call center, or contact center, is an office that handles calls, emails, chat or other contact methods to help customers. Learn how they work.
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Successful marketers have defined content strategies that span across multiple channels. Follow this step-by-step guide to create your own content strategy.
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This article will define the core principles, strategies, technologies and purpose for inbound marketing.
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Organizations and marketers continue to fall into common content traps that undercut their hard work and waste valuable resources.
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CMSWire talks with marketing, sales and customer experience practitioners at the recent INBOUND conference on industry challenges and vision.
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CMSWire was on hand to catch the latest news from the marketing automation and CRM company. Here are some of our top takeaways from the event.
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Marketers can’t just focus on filling the top of the funnel. Instead, place a greater focus on frequency over reach.
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Looking at some tactical reasons for frustrating inbound marketing results.
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Creating a successful customer life cycle involves a multidisciplinary approach.
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Inbound marketing efforts alone won’t achieve the goals being placed on most B2B marketing organizations today.
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Whats the difference between inbound and outbound marketing, and can they be combined into a winning digital marketing strategy? We asked the experts.
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Inbound marketing software provider HubSpot announced yesterday its intention to buy Kemvi, an artificial intelligence (AI) and machine learning (ML) startup best known for a product that helps sales reps deepen their relationships with prospective buyers.
Kemvi’s proprietary algorithm, DeepGraph, is the focal point of the acquisition.
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BOSTON — HubSpot Co-Founder and CTO Dharmesh Shah thinks chatbots are the "biggest wave" of technology innovation in the past two decades.
At the company's annual INBOUND conference yesterday at the Boston Convention and Exhibition Center here, he championed the marketing and sales automation provider's GrowthBot.
Machine-Learning, Sales, Marketing
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Cambridge, Mass.-based HubSpot, provider of an inbound marketing and sales platform, had some not so surprising findings in its eighth annual report on the state of inbound marketing.
It found 73 percent of marketers use inbound marketing as their primary strategy.
HubSpot surveyed 4,500 global marketers and salespeople from 132 countries.
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