Articles
Tag: gerry mcgovern (page 7)
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From User Experience to Earth Experience
We need to start asking about how much pollution our content and code is creating and how we lessen that pollution.
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We Need More Editors
We have stopped investing in core human skills built up over centuries to ensure the quality and integrity of information.
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Data Expands to Fill the Space Available (Part 2)
We must have much better control over our data collection processes. Otherwise we'll have all this data and be less able to make timely, quality decisions.
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Data Expands to Fill the Space Available (Part 1)
In the last two years, we've created more data than in all previous history. We're talking about zettabytes of data, a volume almost impossible to imagine.
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Rapid Evolution of AI
Computer technology has had — and will continue to have — a ferocious appetite for energy and material resources.
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Why Does so Much Software Suck?
We have too much software and too many features and we’re racing ahead embracing smart speakers, the internet of things and AI.
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What Are You Going to Remove Today?
We have a culture that rewards the production of things over everything else. To review, to maintain, to remove — this is all seen as lesser work.
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Dark Side of Customer Obsession
The cost of our customer conveniences is increasingly being borne by millions of low-paid, stressed-out workers.
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The Great Personalization Con
Personalization is really, really hard work, fraught with privacy concerns, and an unparalleled ability to annoy the hell out of customers.
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If Advertising Was a Parent
Advertising would make a lousy parent, with its focus on consumerism and debt.
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Google: From 'Don't Be Evil' to 'Be Evil'
Remember when Google moved ads from the right-hand column to the central column? That was around the point when it gave up on "Don't Be Evil."
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Static or Database: Our Love of Complexity
We become willing zombies in the march of progress, assuming that innovation and what is new are, by definition, progress.
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The Department of Useless Images
They say a picture paints a thousand words but sometimes it’s a thousand words of crap.
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Are Your Web Metrics Reliable?
Many digital teams are unaware of what's actually happening on their website or app, which is one more reason why you need to observe your customers regularly.
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