Articles
A recent study of Yammer communities dispelled several previously held theories of how employees responded to the pandemic and working from home.
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As much as the naysayers will hate to hear it, for communication and collaboration, email still reigns supreme.
When I look back at my articles, reports and blogs from the past seven years, I can see how my thinking about email has evolved.
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Search engines work well with sentences. They take them to pieces to build an index that gives users a reasonable chance of finding relevant information.
Unfortunately people use language in a very different way, and this presents a substantial challenge to effective search.
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I’ve been around long enough to recall a time when middleware was virtually non-existent.
Proprietary mainframe systems did not use middleware because everything was exclusively owned.
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Graphs have been around forever, but the internet has given them new life. It's refocused our attention on the use of graph concepts for information search as an option to traditional hierarchical taxonomic search.
Facebook popularized the concept of search via a "social graph" underpinning social networks of friends.
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The origin of the hashtag can be traced to identifying key words in computer code.
From there it evolved to tagging topics or groups in early chat rooms.
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ATLANTA — Everyone understand the risks of all work and no play.
But the Microsoft executive tasked with product marketing for the company's enterprise social networking service claims too much play is a serious risk to productivity.
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Pokémon Go is a global, viral success — and it's hard not to be envious.
Of course, Pokémon itself was not an overnight success. It has been around since Nintendo released it on its Gameboy device in the 1990s. It was Niantic 's release of a location-enabled version for smartphones
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When modern social collaboration software first emerged over 10 years ago, the main goals were to increase teamwork through sharing and to reduce friction between silos. These goals were only partially met due to limited features.
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Why does everything to do with social collaboration sound like so much work? We talk of enterprises, vast collaborative landscapes and complex user bases. For those taking the first brave steps, it can seem more of a learning cliff than a learning curve.
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While companies were busy evaluating the benefits of ESNs, their employees went ahead and implemented their own systems. Enterprise social networks (ESN) were born from a fusion of commercial networks like Facebook and enterprise content management systems.
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“What we really need is our own private company Instagram, or maybe a chat-app just for employees” said no reasonable manager ever.
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A speaker at a recent intranet conference declared “Intranets will be dead within five years.” He waited for the horrified gasp, but none came.
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Should I replace my intranet with an Enterprise Social Network? Internal communications departments have debated this question, as have ESN teams and intranet teams. Maybe they saw higher adoption and engagement on their ESN platform, or read success stories from their peers.
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