Articles
Tag: empowered employee
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Want Happy Employees? You Gotta Work at It
Your workforce is changing. But most businesses still don't understand how to motivate, satisfy and retain this increasingly global, diverse and, yes, demanding employee base.
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Workforce Analytics Help Companies Find, Retain Employees
In a competitive, global market, finding the right talent isn't always easy. Even when you hire qualified workers, you may not be able to retain them. It's hard to escape the onslaught of media coverage lamenting the lack of skilled employees in today's workforce.
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Are You Prepared For the Age of the Customer?
There's the industrial age, the information age and now the age of the customer.
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What Does a Good Manager Do? Inspire.
What would you say if I asked you what your main objective as a manager was? You'd probably answer that it was to delegate tasks, oversee projects and if there's time, confidently lead your team to success.
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Is How You're Working, Working?
There’s a lot of talk these days about organizational culture. There are companies who have eliminated email, while others have banned mobile devices. Some organizations have collaborative workspaces and some companies allow employees to set aside time to work on exploratory projects.
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The Path To Excellent Customer Experience is Paved With Good Intentions
With so much focus these days on the customer experience, I wonder how many companies understand the role they play. I'm not talking about the technology they use or the workflows they develop to keep the well-oiled machine working.
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Does Your Cyber Security Strategy Include Shadow IT?
Cyber security are words that organizations need to become more familiar with. We may hear it in the news from time to time when there’s a hacking incident, but putting your information at risk doesn’t always manifest itself so publicly.
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Book Review: Smart Leaders, Smarter Teams
When it comes to most enterprise social, collaboration, information management issues, the key indicator as to whether it will be successfully integrated or not is if a company’s mindset can be changed to accept, adopt and adapt accordingly.
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How to Build a Successful Social Business Strategy to Remember [Infographic]
Real quick -- if you asked your colleagues sitting next to you (virtually or not) “What’s our company’s business strategy?” How many, including you, would be able to answer successfully, without trepidation? The Value of a Known Company Strategy As it turns out, according to INXPO, a company that helps businesses
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A Company Perspective on What Makes Good Customer Experiences
Innovation is dead. Lucky for us, it can be reborn. Or so says Christine Crandell. She’s a B2B strategy, marketing and transformation expert who helps CEOs, CMOs, CROs, COOs and investors accelerate revenue growth. She does it by focusing on the customer experience. Customer Experience is a Movement Christine Crandell and
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Welcome to the Womenterprise: How One Billion Women Will Impact Business
The enterprise has seen many cultural and technological shifts over the past decade. And while women still make seventy cents to every dollar, there are forces at work that may challenge traditional concepts of the business world. Welcome to the Womenterprise! More Women, More Opportunities According to the American Enterprise Institute, women
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Study: In the Enterprise, Tablets Without Training Can Mean Anything But Sales
As an increasing number of tablets make their way into the enterprise, and as companies scramble to establish BYOD policies, there remains an important question: is anyone making an effort to train the users about the proper use of their devices? The folks at the SAVO Group were also curious
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Meet the C-Suite: The CIO's Expanding Role Across Evolving Technologies
Have you met your Chief Information Officer (CIO)? It's time that you do. To become better acquainted with the members of the C-Suite, each week we’ll be introducing you to a different officer and identifying the role they play in helping to cultivate innovation and help employees work smarter within
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Meet the C-Suite: Understanding Their Impact on Social Business
The C-Suite. We know who they are, but do we really know what they do? In the era of empowered employees, the chief executives are either working for you or against you. They’re either fully integrated into your company’s workflow or they are the individuals who shall not be named.
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