Articles
Tag: ecommerce (page 4)
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'A Reckoning.' The Direct to Consumer Craze Is Slamming Into Reality.
An industry built on cheap Facebook ad space and low-cost shipping is crashing, with no bottom in sight.
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Immersive Commerce Comes of Age in 2022
Today's consumers want more out of their digital shopping. They want immersive commerce experiences that stand out from other brands and increase convenience.
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Digital Commerce Tech Leaders Launch Commerce Experience Collective
Tech leaders, including Bloomreach, Mirakl and Sinch, launch Commerce Experience Collective in bid to offer personalized business solutions.
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Clickatell Raises $91 Million in Series C for US Expansion and Product Acceleration
After raising $91 million in funding, Clickatell announces upcoming one-click tools and messaging capabilities.
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UserZoom Announces $800 Million Strategic Development Investment
UserZoom plans to use funds from Thoma Bravo to expand its all-in-one research and optimization capabilities.
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2022 Blockchain and Cryptocurrency Reality Check
Cryptocurrency uses blockchain technology to create e-money that circumvents traditional banking. But is it here to stay?
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B2B Supply Chain Issues? Consider These CX Solutions
Facing supply chain issues that are out of your control? It's possible to keep your customers happy — and coming back for more — with these CX strategies.
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Inside Sitecore's Composable Commerce Experience Gambit
MACH and composable, and the underlying tech, have reshaped the perception of what is "best-of-breed." Can Sitecore make room for its SaaS-based commerce?
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Bloomreach Valuation Hits $2.2 Billion Following $175 Million Investment
As ecommerce dominates, Bloomreach plans to capture part of the personalization market with new $175 million investment.
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3 Ways To Preserve CX While Dealing With Supply and Staff Shortages
Product shortages leaving shelves bare? Unable to offer your typical range of services? Learn how a good CX strategy will keep customers coming back anyway.
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Why El Salvador's Wild Bitcoin Experiment Might Just Work
Last fall, El Salvador made Bitcoin legal tender. Here’s what it looks like on the ground.
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Elastic Path Secures $60 Million for Composable Commerce Growth
Elastic Path secures $60 million in growth funding financing from Blackrock to accelerate composable commerce.
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5 Digital Marketing Takeaways From the 2021 Holiday Season
Many of the challenges of the 2020 holiday season repeated in 2021. Here are some lessons from both to improve future results.
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One Size Does Not Fit All With AI and Customer Service
Would an AI customer service system catch the same mistake a human agent did?
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