Articles
The CX landscape is bound to change as the metaverse and Web3 converge, bringing about digital-only worlds. Here are four CX shifts marketers can anticipate.
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Good customer service comes with many benefits, such as increasing loyalty and growing profits. Learn how to implement good customer service at your company.
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Want to deploy AI as part of your CX strategy? If so, discover these five common mistakes you should take care to avoid.
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Your complete guide to NFTs: what they are, current challenges and how you can adopt them into a strategy that benefits your brand.
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OSF Digital has extended its global footprint through the acquisition of Netnomics, a Germany-based CRM agency.
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Optimove expands offerings with Kumulos acquisition, Reputation announces Competitive Intelligence tool for deeper analytics insights and more CX news.
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Everything you need to know about NFTs, including what they are, how they're used and what their future looks like.
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Google opened direct payments to Android developers and Europe passed the Digital Markets Act. It’s not the return of the free market, but it’s something.
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Creator Connect offers ecommerce companies a solution for creating intelligent, visually-stunning and engaging digital experiences.
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Using Qualtrics's DX Metrics tool, businesses can measure the financial effect of their customers' digital experiences.
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Uniform purchases Headless Creator to expand ecommerce digital experience offerings, plans to invest further in community growth and infrastructure.
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Simon Data and Snowflake partner up to offer an all-in-one data insights platform. Enterprise brands, like JetBlue and Vimeo, have already taken notice.
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With Facebook beset by Apple’s tracking crackdown, TikTok can capitalize. But will it?
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Many believe the rise of Web3 will allow for the widespread adoption of cryptocurrency. But do experts agree? Find out.
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