Articles
If earning a certification as a social media marketer could bump your annual salary up $20,000, you’d probably consider it.
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Cheap and free cost the Earth. And we're all a part of the problem, along with digital giants.
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The rules have changed and the EU’s most significant update to digital business regulation since 2000 is now in force. How will it impact you?
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‘Likes’ are still welcomed, but social media platforms now realize that ‘likes’ must be reimagined with mental health concerns in mind.
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Shopping on the internet simply can’t replicate the tangible, up-close-and-personal experiences that remain ideal for many kinds of products.
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Are you considering shipping freebies? Are you considering guest checkout? These are some ways to improve ecommerce checkout.
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Chattermill adds $26 million, Patronix names new CMO, Brightloom announces partnerships, more CX news.
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After years of overpromising and underdelivering, chatbots are turning a corner.
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Follow these strategies to get in touch with your customers' needs during tough economic times.
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Looking for a Chrome alternative? If so, the Arc browser might be for you. What is Arc, what features does it offer and how can you get your hands on it?
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A DXP is often critical to achieving that competitive edge — but defining what it is depends on who you ask.
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You can use personalization and segmentation simultaneously, and you probably should.
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Studies have repeatedly found brands falling short of customer expectations when it comes to delivering winning CX, especially in the hybrid retail world.
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A DOI confirmation process is a valuable tool for protecting your sender reputation and email deliverability. But you need to do it right.
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