Articles
Tag: digital (page 7)
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Why IoT Can Be a Game-Changer for Digital Customer Experience
The economy may be slowing significantly, but the global IoT picture is heating up.
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How to Create Outstanding Real-Time Reporting in Your Dashboards
Using open-source frameworks, analysts can create customized dashboards that strengthen business reporting for real-time data.
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B2B Marketing: Acknowledging Risk Helps Manage Change
Many CMOs are realizing that the traditional organization of marketing is actually hindering the activation of omnichannel programs.
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Modeling Business With AI
Modeling work with AI isn't about trying to replace all the humans. It is about understanding how work is done so that you can optimize it.
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Assessing Your Team's Digital Workplace Skills
There's a set of specific core skills that have become pivotal to success in the digital workplace. Here's what they are and how organizations can develop them.
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Why the Subscription Economy Needs to Focus on Customer Retention
In the subscription economy, brands need to react quickly to keep customer churn to a minimum.
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Why a Connected Mobile Customer Experience Should Be Automotive's Holy Grail
For the global automotive industry, innovation in digital customer experience is a short drive away.
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The Evolution of Web Analytics
Though web analytics is almost as old as the internet itself, the field has transformed dramatically since inception.
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Crypto Crash Dashes Dreams in Latin America
After decades of economic turbulence, some in Latin America looked to Bitcoin and rival cryptocurrencies as an answer. They’ll have to wait longer.
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CIOs: Time to Sense Transformational Needs, Create Agility
Most CIOs feel the pace of change has accelerated during the COVID-19 crisis. How do you manage that change?
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Culture: What’s the Board Got to Do With It?
Boards looking to drive company success should focus on their role in creating and maintaining culture.
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Gallup Shares Troubling Employee Trends, Wrike’s Unstructured Data Play, More News
Gallup finds employees around the world are stressed, Cisco updates Webex, Workato plunges into unstructured data and more news.
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Invoca Nets $83M Funding Round, InMoment Acquires ReviewTrackers, More CX News
Invoca expands total investments to $184M, Martello and Mitel extend partnership, Microsoft introduces Viva Sales and more news.
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Firefox Rolls Out Total Cookie Protection
Firefox has rolled out Total Cookie Protection. What's the marketing impact of yet another crumble for the cookie?
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