Articles
The content moderation battle was intense, but it's got nothing over the one coming for AI ethics.
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Post.news is a newcomer to social media and promises to provide the masses with freedom, rules and a safety from controversial and often hate-filled rhetoric.
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Ireland's DPC ruling that Facebook and Instagram's terms of service violate EU privacy laws won't affect marketing or Meta's bottom line in the short term.
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Composable DXP. Monolithic Web CMS. Headless. Content is content, but is it always clear to the market where the technology is heading?
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Discover how to turn holiday shoppers into loyal repeat customers with these proven strategies.
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AI security tools can help your organization gain access control, but remember: customers and employees want trustworthy AI practices.
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Brands are eager to hire a candidate for head of marketing that is ready to step up to the plate and take on the challenges that the position brings with it.
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Google joins the growing list of tech companies to announce layoffs in 2023.
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How IT is perceived matters. And how it builds its own brand, and that's if its organization helps drive digital transformation.
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Samsung and Sprinklr partner up, Authenticx secures $20M, Optimove unveils OptiText and more CX news.
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When a social media influencer goes wrong, the connection to a brand could damage trust.
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Individualism is the secret ingredient for retail success in 2023. It's one of the takeaways from our Contributor reporting from NRF NYC 2023.
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Microsoft announced a new partnership with OpenAI on Jan. 16; 10,000 layoffs two days later; and on Jan. 23 a multi-billion-dollar investment in OpenAI.
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Looking for some travel and customer experience learnings? We cover some of 2023's top CX and marketing events.
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