Articles
Picking the right visualizations for powerful brand messaging is just the start. Here's how visual storytelling can help brands and marketers.
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CMSWire contributor Myles Suer reviews a book that provides CIOs a mix of principles and personal transformation stories.
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Microsoft gets into the contact center ring, Webflow hires COO, Nextiva releases next-generation Workhub, Pecan debuts one-click model deployment, more CX news.
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Yammer makes an appearance in Microsoft Viva's latest release, presenteeism emerges as digital workplace problem and more news.
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Companies across the nation are suffering from employee shortages. But what’s stopping these places from finding workers?
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Rolling out a product? The key is knowing what your customers actually need and not what the software development team thinks they need.
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How the intranet team and management perceives an intranet dictates how it is developed and the magnitude of its impact on an organization.
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The post-pandemic explosion of digital data poses significant challenges to brands that want to remain competitive in this digital economy.
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While it’s easy to point to technology, there’s something else we can look at: the harmony between customers and the organizations with which they work.
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Elon Musk agreed to buy the social media service and now he wants to back out. Will the courts make him pay up?
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Marketing is complex. But organizations don't have to choose between decentralized and centralized marketing. There's a better way.
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Connected marketing allows customer-centric companies to meet their audiences wherever they are.
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Nielsen Norman Group announces this year's top intranet designs, Microsoft suggests we're measuring the wrong things, plus more from Miro, Corel and Yoobic.
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Leading the customer experience news train this week is Medallia's acquisition of Mindful and Sitecore's XM Cloud release.
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